We are seeking an experienced, hands-on Jira Service Management (JSM) engineer to implement and modernise an IT Service Management platform on GovTech SHIP-HAT JSM, including migration from the existing on-premise JSM Data Center environment.
Performing various tasks with module engineers and technicians to setup a new product (NTO) including inline control plans, NTO lot arrangement, and failure analysis submissions.
Lead and manage end-to-end integration projects for new data centre capacity, ensuring projects are completed on time, within budget, and to the required quality standards.