MarTech Stack Ownership: Act as the Subject Matter Expert (SME) for key marketing platforms (CDP, CRM, Marketing Automation), overseeing platform health, licensing, and integration status.
Own marketing tracking for the ZUS app and web by setting tracking standards and working with Engineering to implement and maintain key events.
Maintain and optimize paid media conversion signals and integrations (e.g., Meta/Google), ensuring conversion mapping is correct and regularly reconciling platform-reported performance against internal outcomes.
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Engage with clients, business users, internal teams, vendors, and technical stakeholders to understand business needs, challenges, and project objectives.
Facilitate requirement gathering sessions, workshops, walkthroughs, and clarification discussions to ensure alignment between business and technical teams.
Manage stakeholder expectations by communicating requirements, assumptions, risks, dependencies, and changes clearly throughout the project lifecycle.
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Develop, test, and support digital tools, workflow automations, engineering documentation systems, and internal applications to improve business and facility operations.
Assist in monitoring, coordinating, and maintaining Mechanical & Electrical (M&E) systems, including HVAC, electrical, plumbing, fire protection, and building services infrastructure.
Build and maintain workflow automation using Power Automate, SharePoint, Microsoft 365 tools, and other relevant platforms to streamline engineering and operational processes.
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We're looking for a Junior Executive – Quality Assurance Engineer to join our engineering team. You'll be responsible for testing our LOS/LMS products to ensure they're reliable, secure, and ready for clients operating in regulated financial environments. This is a great opportunity for someone early in their QA career to grow into automation testing and gain exposure to real-world fintech systems.