Act as key workforce business partner to stakeholders, encompassing planning for all workforce requirements of MI Operations, whether in-house or vendor sites; ensuring we have the right number of staff available at the right time.
Partner with internal teams to agree required levels of Auto-Moderation to optimize human-review performance for business needs.
Continually identify forecasting performance gaps and implement improvements. Own and develop OKR's that raise the bar in performance.
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Oversee monthly management accounts, financial statements, and cash flow reports to ensure compliance with Malaysia Private Entities Reporting Standard (MPERS).
Ensure all financial documents, receipts, and proof of payment are properly filed and audit-ready.
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