The Senior Manager – IT Services is responsible for managing the IT Service team and the implementation, support, and continuous improvement of business applications and IT services.
The role will work closely with business stakeholders, internal IT teams, and external system vendors to ensure IT services effectively support the company's fast-paced FMCG and retail operations, including multiple outlets, warehouses, and supporting functions.
The role will be directly involved in key business applications such as ERP, Loyalty, HRMS, and other business systems, covering the full lifecycle from requirement gathering and implementation to go-live, ongoing support and enhancement. The position will also be responsible in managing team resources, vendors, service performance, projects, and stakeholder relationships.
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Explore different channels and platforms to identify potential candidates and gain practical experience in understanding the talent market and candidate behavior
Assist in promoting job opportunities across relevant recruitment platforms and channels to ensure job vacancies reach suitable and relevant candidates
Communicate with candidates professionally and assist them throughout the application process to help create a positive and seamless candidate experience
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Support account reconciliation activities by matching general ledger accounts with sub-ledgers or statements and liaising with relevant stakeholders to clear open items.
Support month-end and year-end closing activities and gain exposure to the overall financial performance of the business.
Assist in preparing internal reports and compiling financial data for financial statements, audits, and other reporting requirements.
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