Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service.
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Are you a Finance or Accounting student looking to gain hands-on experience in a real corporate environment?Join our team and learn more about finance and accounting operations while working with our team!
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Company Description FinAIMS is a financial services company established in 2018, committed to helping clients achieve their financial goals at every stage of life. Backed by more than 50 years of combined industry experience, the team offers a wide range of financial services that support long-term financial well-being. The company focuses on creating a lasting positive impact for clients and team members through strong values, passion, and client-centric service. FinAIMS provides continuous professional development, exposure to personal finance management, and opportunities to explore a career in financial consulting or earn additional income. Interested individuals can learn more about career opportunities and services by visiting https://finaims.com/.
Role Description
FinAIMS is looking for an Investment & Business Intern who is curious about financial markets, investments and how a financial services business operates.
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Forecast Accuracy & Deep Diveso Analyze forecast vs. actual performance across marketso Identify root causes of varianceso Translate insights into actionable recommendations
Forecast Value Add (FVA) Analysiso Evaluate the impact of each step in the forecasting processo Identify where human input improves or reduces forecast accuracyo Recommend simplifications and best practices to increase planning efficiency
Demand Segmentationo Segment product portfolio (e.g. stable, seasonal, promotional, volatile demand)o Propose differentiated forecasting approaches per segmento Support implementation of segmentation into planning processes
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Better product availability for customers and consumers
Reduced waste and improved efficiency in the supply chain
Curious how AI can transform demand planning? Join us to improve forecast accuracy and shape the future of S&OP in Asia.Work with data, tools, and cross-functional teams to drive continuous improvement in demand planning at FrieslandCampina Professional Asia. You’ll explore AI use cases, analyze forecast performance, and support impactful S&OP processes serving baristas, bakers, and foodservice professionals across the region.
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We are looking for an energetic, people-oriented HR Intern who is eager to learn, takes initiative, and thrives in a fast-paced environment. This role provides hands-on exposure to candidate sourcing, screening, interview coordination, and the end-to-end recruitment process. In this role, you will create impactful experiences for client and candidates.
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Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service.
...
FinAIMS helps individuals and organisations build financial knowledge, develop better money habits and work towards their financial goals. Our work spans investments, personal finance and financial education, including corporate training and FinWHIZ programmes for children and teens.
Get to know us and see our team, activities and programmes through the links below:
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