Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service.
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Data Collection & Analysis: Gather and organize data on equipment performance and downtime. Help analyze failures to prevent future issues.
Preventive & Predictive Maintenance: Assist in scheduling and tracking maintenance tasks, including vibration analysis and thermography. Learn to create SOP, WI, checklist and introduction to CMMS system.
Equipment Monitoring: Support engineers in monitoring equipment to detect issues early. Maintain records of equipment condition and maintenance activities.
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Kami sedang mencari Pelatih Pemasang Solar yang proaktif bekerja secara praktikal untuk menyokong pasukan teknikal kami dalam pemasangan, pengujian, dan penyelenggaraan sistem fotovoltan (PV) solar. Peranan ini menawarkan pengalaman lapangan yang berharga untuk pelajar atau graduan baharu yang berminat dalam bidang tenaga boleh diperbaharui, sistem elektrik, atau kejuruteraan.
Pelatih akan bekerja bersama-sama pendawai, juruteknik, dan jurutera yang berpengalaman untuk memperoleh pendedahan dunia sebenar dalam operasi tapak, persediaan sistem, dan penyelesaian masalah asas semuanya selaras dengan piawaian keselamatan dan industri.
Membantu dalam pemasangan dan pendawaian sistem PV solar, termasuk struktur pemasangan dan panel, mengikut lukisan dan pelan kejuruteraan.
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Gary Chong Studios (M) Sdn Bhd is looking for a proactive and resourceful intern to ioin our team, supporting both Production Management and Business Development.
This role is ideal for someone who wants hands-on exposure to not only how video productions are planned and executed, but also how a creative production company wins clients, develops opportunities and grows the business.
You'll work closely with our producers, creative team and founder across live projects, pitches and business development initiatives.