Prepare, review, and issue accurate and timely customer and intercompany invoices in line with contracts, service delivery records, and billing schedules.
Validate billing data and supporting documentation to ensure compliance with company policies, internal controls, and tax requirements.
Collaborate with Sales, Customer Service, Operations, Training Administration, and other stakeholders to resolve billing issues and support timely invoicing.
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Prepare, review, and issue accurate and timely customer and intercompany invoices in line with contracts, service delivery records, and billing schedules.
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The Billing Specialist is responsible for the accurate, timely, and compliant preparation and issuance of customer invoices, ensuring high-quality billing processes and supporting accurate revenue and accounts receivable reporting. This role works closely with the O2C Finance Business Service, Sales, Finance, Operations, and Tax teams to resolve billing issues, maintain data accuracy, and support month-end, audit, and tax requirements. The successful candidate will contribute to the achievement of global Revenue Working Capital (RWC) and Days Sales Outstanding (DSO) objectives by improving billing accuracy, resolving payment blockers, supporting early collections, and escalating risks impacting cash flow and revenue outcomes. Essential requirements include billing experience within a finance environment, strong stakeholder communication skills in Business English, and experience working with financial systems such as SAP. This is a fixed term, full-time position for six months working on a hybrid basis in the Kuala Lumpur Office.
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Execute daily Purchase-2-Pay activities, ensuring timely and accurate processing in line with service levels and financial closing timelines.
Process complex supplier invoices, perform three-way matching and resolve discrepancies independently, including blocked invoices, incorrect purchase order data, missing receipts, or supplier payment queries.
Resolve non-standard exceptions and escalations within the Invoice Management process before escalation to the Team Lead.
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Execute daily Purchase-2-Pay activities, ensuring timely and accurate processing in line with service levels and financial closing timelines.
Process complex supplier invoices, perform three-way matching and resolve discrepancies independently, including blocked invoices, incorrect purchase order data, missing receipts, or supplier payment queries.
Resolve non-standard exceptions and escalations within the Invoice Management process before escalation to the Team Lead.
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