Architectural Guidance: Review, validate, and optimize proposed solution designs, focusing on optimal architectural patterns for the migration to .NET 8.
You will be responsible for end-to-end disaster recovery activities, including failover, fallback, and recovery coordination across multiple platforms, ensuring operational resilience and compliance with regulatory requirements.
Oversee the day-to-day support and service delivery for business-critical applications, ensuring all systems operate smoothly and efficiently at all times.
Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity
PayNet is modernizing critical applications and architecture to create technology platforms that are scalable, resilient, and ready for evolving payment needs.
Helpdesk & Incident Response: Serve as the primary responder for inbound technical tickets via Zoho Desk, phone, and chat; triage, categorize, and document issues accurately.