Lead the day-to-day operations of the food court, including the management of 2 beverage stalls, ensuring smooth and efficient business operations.
Build strong relationships with tenants by ensuring operational excellence and compliance with company standards, policies, and food safety regulations.
Drive exceptional customer experiences by proactively resolving operational issues and maintaining high service standards.
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Manage, count, verify, and reconcile daily cash register sales
Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
Perform opening and closing procedures effectively according to store policies and procedures
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Assist in managing the overall operations of the food court to ensure efficient and smooth daily activities.This includes the running and operations of 2 drinks stalls.
Monitor tenant compliance with operational standards, lease obligations, and house rules.
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Understand and achieve monthly sales targets and support sales operation effectively.
Handle daily process of opening and closing stores.
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
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