Ensures all incoming calls to Front Office are answered with the standard greeting [Eg: Good Morning/Afternoon/Evening, Front Office … (Say your name) speaking. How may I assist you.]
Ensures the efficient handling of guest check in and check out and greets all guests who enters into the hotel in a friendly, courteous and efficient manner.
Maintains a high standard of oral communication with parties at all levels, both internal and external.
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Support the Marketing Manager in the overall planning and implementation of effective Township and Phase Marketing and Sales Plans, ensuring timely execution of all new launches as per Budget Plan for the township under the Business Unit.
Coordinate the development and production of marketing collateral, advertising materials, and campaign content across online and offline channels.
Execute marketing campaigns across digital, ATL, PR, events, and on-ground activations, ensuring timelines, deliverables, and quality standards are met.
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Menyediakan laporan bulanan bagi Unit Kebersihan Am/Unit Sisa Pepejal/Unit Pusat Bandar/Unit Selia Kontraktor/Aduan dan yang berkenaan.
Membantu melaksanakan kerja-kerja dan membuat laporan untuk Penyelia dan Eksekutif Operasi.
Menguruskan proses dan dokumentasi permintaan tong baru, kerosakan dan kehilangan tong, mengemaskini bilangan stok tong dan menyediakan laporan yang berkenaan kepada pihak Logistik.
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