Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
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Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about products and services.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem.
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Financial Planning and Analysis: Develop and manage financial models, budgets, and forecasts to provide valuable insights into the company's financial performance and support strategic decision-making.
Financial Reporting: Prepare accurate and timely financial reports, including monthly, quarterly, and annual financial statements, for management and stakeholders.
Cost Control: Monitor project expenses, analyze cost variances, and implement cost-saving strategies to maximize profitability without compromising quality.
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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Review tender documents, contracts and commercial documents to understand project scope, contractual obligations and commercial requirements.
Identify contractual and commercial risks relating to payment terms, liquidated damages (LD), warranties, bank guarantees, insurance requirements and contractual obligations.
Review commercial submissions, costing assumptions, commercial schedules and contractual provisions prior to contract award.
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Conduct market research and identify new business opportunities for pharmaceutical vending machine placement.
Perform regular site surveys across Klang Valley to evaluate potential locations based on foot traffic, accessibility, demographics, and business potential.
Approach and liaise with property owners, hospitals, clinics, universities, office buildings, retail outlets, and other potential partners to secure new vending machine locations.
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Conduct market research and identify new business opportunities for pharmaceutical vending machine placement.
Perform regular site surveys across Klang Valley to evaluate potential locations based on foot traffic, accessibility, demographics, and business potential.
Approach and liaise with property owners, hospitals, clinics, universities, office buildings, retail outlets, and other potential partners to secure new vending machine locations.
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GGATE SDN. BHD. is looking for motivated Sales Assistants / Sales Executives to join our growing sales team.
You will be responsible for handling company-provided leads, understanding customer requirements, conducting site visits and guiding customers through the sales process.
This is a customer-facing sales role with company support, training, sales systems and attractive performance rewards.
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Patient Reception: Greet patients warmly, verify personal and insurance information, and assist with the check-in process. Ensure all necessary forms are completed and filed.
Appointment Scheduling: Schedule, confirm, and reschedule patient appointments as necessary. Handle patient inquiries and provide information about clinic services and hours.
Support Clinical Staff: Assist doctor with patient preparation, including taking vital signs, preparing exam rooms, and assisting with minor procedures.
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Support in recruitment activities, including job postings, interview coordination, candidate follow-up and onboarding of new employees.
Maintain and update both physical and digital employee records (e.g., leave records, medical claims and personal information) while ensuring strict confidentiality.
Schedule interviews, coordinate with candidates and assist in preparing job advertisements and postings.
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Assist with day-to-day accounting and administrative duties.
Responsible for managing accounts payable, accounts receivable, the general ledger, and other daily accounting duties as assigned by the Head of Department (HOD).
Provide excellent internal and external customer service support.
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Support the Head of CI & RI Aftermarket in translating strategy into execution to drive profitable growth, delivery of revenue and lifecycle capture through disciplined performance management and corrective actions.
Provide operational leadership and coordination across parts product groups and sales teams to ensure consistent go-to-market execution, pricing governance, and frontline sales capability
Support the Head of Aftermarket in shaping growth initiatives (e.g. in rebuilds, CVAs, pricing, lifecycle capture etc.)
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