Requirement Elicitation: Conduct deep-dive workshops with stakeholders to extract, analyze, and synthesize business requirements into clear, actionable scopes.
Technical Documentation: Author high-quality Functional Specification Documents (FSD), System Requirement Specifications (SRS), User Stories, and Use Cases with exceptional clarity.
System Modeling: Create comprehensive technical diagrams including Entity-Relationship Diagrams (ERD), Data Flow Diagrams (DFD), and Unified Modeling Language (UML) workflows to guide the development team.
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Bachelor's degree in Computer Science or any related field, or a Diploma with 2 years of experience in business analyst or similar role is required for this position.
Bachelor’s Degree in Computer Science, Information Technology, Business Studies, Management, or a related field.
2–3 years of experience in the stockbroking industry, with exposure to business analysis, requirements gathering, UAT coordination, and stakeholder management
Strong written and verbal communication skills in English.
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Application Support – Second line of support on all IT applications if required.
Business Analysis – Understanding business process and systems functionalities; responsible to gather user requirement, mapping & documenting existing business processes (operational & system); business process re-engineering; defining the functional specifications of the business systems.
Quality Assurance – Ensure changes to business systems are well tested before deployment or implementation.
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Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS.
Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document.
Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design.
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Bachelor’s degree in computer science, Software Engineering, Information Technology, or related technical fields.
Minimum 4 years of experience with cloud-based systems (preferably large scale CRM), business process management, and agile methodologies, with demonstrated experience delivering end‑to‑end solutions and usage of AI tools.
Excellent English communication and interpersonal skills with proven ability to influence and collaborate in a global matrix environment.
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Bachelor’s degree in computer science, Software Engineering, Information Technology, or related technical fields.
Minimum 4 years of experience with cloud-based systems (preferably large scale CRM), business process management, and agile methodologies, with demonstrated experience delivering end‑to‑end solutions and usage of AI tools.
Excellent English communication and interpersonal skills with proven ability to influence and collaborate in a global matrix environment.
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Bachelor’s degree in computer science, Software Engineering, Information Technology, or related technical fields.
Minimum 4 years of experience with cloud-based systems (preferably large scale CRM), business process management, and agile methodologies, with demonstrated experience delivering end‑to‑end solutions and usage of AI tools.
Excellent English communication and interpersonal skills with proven ability to influence and collaborate in a global matrix environment.
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Participate in discussions with the business / program managers on understanding the scope of work, rules and procedures required to prepare functional specification document (FSD) detailing the solution for the given business needs.
Responsible to filter the needs and wants of a requirement including the functional and non-functional requirements; refine the varying messages as well as the requirements of the project stakeholders into a consistent single vision.
Offers fact based and innovative solutions as part of process improvement to solve pain points focusing on simplification.
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Design, develop, and maintain interactive dashboards and reports using industry-leading BI platforms such as Power BI, Tableau, Looker Studio, or Domo to provide clear visualisations for business users.
Translate complex business requirements into actionable reports and visualisations that support strategic objectives and operational needs throughout the organisation.
Continuously enhance dashboards based on user feedback and evolving business priorities to ensure reporting remains relevant and impactful.
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