Conducting detailed business requirements analysis to understand user needs and translate them into functional and technical specifications
Collaborating closely with cross-functional teams, including IT, development, and business stakeholders, to define project scope, deliverables, and timelines
Documenting and communicating business requirements, process flows, and solution design specifications
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Design, build, and continuously improve data models across our medallion architecture — translating business questions into well-structured, scalable gold-layer datasets on Google GCP.
Own the modelling lifecycle from silver-layer cleaning and standardisation through gold-layer models ready for reporting, including dbt implementation, testing, and documentation.
Dig into source databases to reconcile data gaps, resolve inconsistencies across systems, and identify new metrics worth formalising into the model.
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Conduct project-based profitability and cost analysis for Shared Service operations, including revenue, cost structures, margins, and productivity.
Analyze and manage human resource allocation and related cost distribution across projects, functions, and entities to optimize efficiency and transparency.
Develop and evaluate investment plans and business cases, including ROI analysis, financial impact assessment, and risk evaluation.
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Primary Point of Contact: Serve as the primary contact for day-to-day SAP-related incidents reported by the GEESM MRO shop
Production SAP Issue Clearance & Triage: Troubleshoot Gate 1 SAP execution issues such as task list clearance and vendor setup, acting as the key liaison between business users and the technical DT team.
Incident Analysis: Document root causes and provide workarounds to minimize production downtime. Troubleshoot and analyse SAP issues using root cause analysis to identify and resolve problems efficiently.
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