Supporting companywide continuous quality improvement towards absolute zero-defect culture.
Ensures Quality Policy & Quality Objectives and Management Review Processes are in place;
Quality System Management: Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality;...
Service the range of Industrial, Advanced and Portable Metrology that we sell for dimensional measurement, defects analysis, quality and reverse engineering. Service the range of in-line checkweighers, X-ray and metal detectors that we sell for automated weight, hazard point and quality control for food, pharma and industrial applications. This includes installing, commissioning, troubleshooting and repairs, preventive maintenance and calibrations.
Perform work assignments in efficient and methodical fashion, and in its course, also keep in touch with customers, to actively improve customer satisfaction with us/our products
Update CRM on timely and effective basis for team-wide follow up and teamwork support...
Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities...
Provide technical assistance to customers on product sizing, applications, system solutions, accessories, installations, and pricing via phone, email, chat, and digital channels
Follow established procedures and guidelines to prepare accurate technical quotations and promote alternative or complementary products where appropriate
Manage and resolve technical enquiries through structured case management, escalating complex issues to senior staff when needed...
As our new Associate Customer Sales and Support Center (CSSC) Application Engineer, Commercial Building Services, you'll be providing technical quotations, product sizing guidance, and application support across multiple customer channels that ensure our customers receive accurate, timely solutions for their water technology needs.
This is an individual contributor role, reporting to Sales Director of Production Software Division (ASEAN & ANZ) to support pre-sales technical activities, post-sales technical support and training for customers and channel partners.
S/He will support activities across all the markets in ASEAN Pacific. The role involves international travel.
The senior engineer will become a technical expert in Production Software solutions required for part machining/ precision engineering focused on CAD/CAM, NC code simulation, to support all types of machine tools, machine tool builders and manufacturing industries....
As our new Associate Customer Sales & Support Center (CSSC) Application Engineer, you will be evaluating complex customer enquiries and providing expert technical assistance on product sizing, applications, and system solutions for commercial building projects across the APAC region.
In the Cluster Delivery Organization, Business Specialists, Business Experts, Engineer Specialists, Engineers, and Product Owners work together in a team. Agile methods help employees perform their functions by enabling a fast and flexible response to changing conditions and customer needs through an iterative approach and continuous development of new solutions.
End-to-end Database Tools Programming and Integration (for Oracle / MS-SQL / PostgreSQL) to design, develop and optimize data architecture including writing complex data handling stored procedures, packages, functions and covering database performance analysis using "SQL,PL/SQL,PL/pgSQL,T-SQL,Python,Perl,API, Power Shell" programming tiers, crash diagnostics and 3d level support, collaboration on Database automation workflows on Linux and Windows platforms, technical guidance during infrastructure maintenance or platform migrations. and acts in the role of the Cell Member together with Database Administration and Database Automation engineers.
The engineer has an agile and digital mindset that always adapts to the current requirements using the appropriate development options....
Engage with Tribes, Centres of Excellence (CoEs), and business squads to develop and design solutions that meet business requirements.
Serve as a bridge between business functions and IT teams, providing subject matter expertise and ensuring alignment between user needs and technical solutions.
Participate in architectural discussions and decisions to ensure system scalability, performance, and maintainability....
In the Cluster Delivery Organization, Business Specialists, Business Experts, Engineer Specialists, Engineers, and Product Owners work together in a team. Agile methods help employees perform their functions by enabling a fast and flexible response to changing conditions and customer needs through an iterative approach and continuous development of new solutions.
This job is for an End-to-End Database Automation and Cloud Integration services Engineer (using Linux or Windows operating systems ), including the development and implementation of digital strategies, Database software deployment Automation ( Ansible / Service Broker/ Terraform / CICD, RHEL-AAP,etc) for On-Premise or Cloud IaaS platform deployments of OS and database product lifecycle management, version Control, infrastructure operation and maintenance, security compliance and continuous optimization of Automation processes and systems aligned with regulatory and quality standards; The engineer has technical orientation in Linux or Windows operating systems, infrastructure components and tools needed to run databases and acts in the role of the Cell Member together with Database administration cells.
The engineer has an agile and digital mindset that always adapts to the current requirements using the appropriate development options....
To support warehouse tenders for core + surrounding systems.
To assist with analyzing customer requirements + providing the right solutions.
To support information system (IS) application configurations, EDI, testing, training + go-live activities along with providing hyper care support when needed....