Monitor preventive maintenance programs as well as manage a team of contractors and/ or service providers to ensure work is carry out effectively and efficiently.
Handle occupants' request in a timely manner as well as identify, plan and initiate improvement works to enhance the value of the properties.
Plan, schedule and coordinate general maintenance, major repairs, and remodeling or construction projects for the property.
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Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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Handle the full set of accounts, including Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL), and prepare monthly management accounts.
Perform account reconciliations, including intercompany and balance sheet accounts.
Assist in financial reporting, budgeting, and financial analysis to support business decisions.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Oversee the organization, planning and coordination of sales & marketing activities such as new fund briefings, market update sessions and/or client seminars in order to support the Institutional Unit Trust Adviser (IUTA) distribution channels.
Strengthen rapport with the IUTA distribution channels and actively participate in regional sales review meetings and/or branch manager meetings.
Support the IUTA distribution channels in both retail and corporate sales through joint fieldworks and presentations.
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Support the implementation of environmental sustainability initiatives, including energy efficiency, emissions reduction, waste management, recycling, and water stewardship programmes.
Monitor environmental performance and coordinate sustainability initiatives across Strategic Business Units (SBUs).
Collect, validate, analyse, and manage ESG data to support sustainability reporting and regulatory disclosures.
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Overall assisting HSE Manager responsible to ensure all HSE & Compliance related matters are compliant to DOSH, DOE, MOH, BOMBA and other local authorities while maintaining the HSE practices at the company consistent with the ISO14001 and ISO45001 with supporting role in the ISO9001 and ISO29001 implemented.
Overall responsible to ensure compliance with ISO standards (including ISO 9001, ISO 14001, ISO 45001 & ISO 29001) or any other relevant standards applicable to the organization, facilitates effective document control processes, and supports internal & external audits to maintain quality management systems.
Provide guidance and support to employees regarding ISO-related documentation and processes as well as identify opportunities for improvement.
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