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It Helpdesk Jobs in Kuala Lumpur - October 2026 - Urgent Hiring
Showing 493 jobs results for
"it helpdesk"
in Kuala Lumpur
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Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
12 days ago
Undisclosed
KL City
- At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
- As the Architects of Change, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
- You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement. ...
Posted
12 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
13 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
13 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
17 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Provide Level 1 and Level 2 IT support through the ticketing system, phone, email, remote support tools, and onsite support.
- Diagnose and resolve hardware, software, operating system, network, printer, and application-related issues.
- Provide onsite technical support for desktops, laptops, printers, POS systems, and other IT equipment. ...
Posted
7 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- IT support: 1 year (Required)
- Help desk: 1 year (Required)
- SLA Compliance: 1 year (Required) ...
Posted
7 days ago
Undisclosed
KL City
- Provide first and second-level technical support for PCs, laptops, peripherals, and standard business applications.
- Diagnose and resolve hardware, software, operating system, and connectivity issues in a timely manner.
- Install, configure, maintain, and upgrade laptops, desktops, and related equipment. ...
Posted
8 days ago
Undisclosed
KL City
- Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an IT Support Technician in Kuala Lumpur, Malaysia to provide hands-on technical support to employees and operational teams across Katalyst’s Kuala Lumpur locations. This is an exciting opportunity to support reliable local technology operations while collaborating with global IT teams to resolve complex technical issues.
Posted
6 days ago
Undisclosed
KL City
- Support meeting rooms, basic A/V and video conferencing setups as needed
- Basic networking knowledge including TCP/IP, LAN, WAN, Wi‑Fi, DNS, DHCP, DFS and Group Policy Objects (GPO)
- Automation and operations exposure such as IT Infrastructure Library (ITIL), PowerShell, Python or shell scripting ...
Posted
6 days ago
MYR2,200 - MYR2,400 Per Month
KL City
- Receive and manage IT incidents and service requests from clients/users.
- Provide first-level technical support through phone, email, WhatsApp or ticketing system.
- Record complete incident details and user information in the ticketing system. ...
Posted
6 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Provide fast, effective walk-up, desk-side, and remote technical support to internal employees.
- Manage, diagnose, and resolve Tier 1 incidents and service requests within agreed SLA timeframes using an ITSM platform (e.g., ServiceNow).
- Perform root-cause analysis for recurring issues and contribute to overall Problem Management efforts. ...
Posted
10 days ago
Undisclosed
KL City
- Collaborate with the APAC IT Support team to resolve technical issues and support business operations.
- Serve as the first point of contact for users seeking IT assistance across the Global region.
- Diagnose and troubleshoot hardware, software, network, email, and system-related issues. ...
Posted
10 days ago
Undisclosed
KL City
- Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high- risk.
- Integrate technical knowledge and business understanding to create. solutions for customers.
- Resolve single- and cross- technology incidents independently. Work with team members to resolve unusually complex or cross- technology incidents. ...
Posted
14 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- IT support: 1 year (Required)
- Help desk: 1 year (Required)
- SLA Compliance: 1 year (Required) ...
Posted
24 days ago
Undisclosed
KL City
- Support Windows 10/11 devices, laptops, desktops, and peripherals.
- Administer and troubleshoot Microsoft Entra ID (Azure Active Directory), SCCM, Microsoft Intune, and Windows Autopilot.
- Manage Microsoft 365, Office 365, Microsoft Exchange, Active Directory, Group Policy, DNS, and DHCP. ...
Posted
4 days ago
Undisclosed
KL City
- K3 Advisory Group is a UK professional services firm with 1,200+ staff spanning corporate finance, tax, restructuring and insolvency, legal, financial planning and technology-enabled advisory services.
Posted
5 days ago
Undisclosed
KL City
- Act as first point of contact (Level 1) for IT incidents and service requests; triage, log and prioritise tickets in line with SLAs; escalate to Level 2, infrastructure and external providers as required.
- Provide remote support for hardware, software, Microsoft 365 (Outlook, Teams, SharePoint, Entra ID) and business applications including Turnkey IPS and Virtual Cabinet.
- Manage user account lifecycle: provisioning, access changes and de-provisioning in line with Access Control Policy and least-privilege principles. ...
Posted
6 days ago
Undisclosed
KL City
- Act as first point of contact (Level 1) for IT incidents and service requests; triage, log and prioritise tickets in line with SLAs; escalate to Level 2, infrastructure and external providers as required.
- Provide remote support for hardware, software, Microsoft 365 (Outlook, Teams, SharePoint, Entra ID) and business applications including Turnkey IPS and Virtual Cabinet.
- Manage user account lifecycle: provisioning, access changes and de-provisioning in line with Access Control Policy and least-privilege principles. ...
Posted
6 days ago
Undisclosed
KL City
- Act as a single point of contact to all users of Kerry ICT systems through a variety of ICT support channels
- Logging of all incidents accurately, ensuring all relevant information is obtained and recorded on incident logging software
- Deliver outstanding customer service standards by answering calls promptly, remain courteous and professional at all times ...
Posted
6 days ago
Undisclosed
KL City
- Support meeting rooms, basic A/V and video conferencing setups as needed
- Basic networking knowledge including TCP/IP, LAN, WAN, Wi‑Fi, DNS, DHCP, DFS and Group Policy Objects (GPO)
- Automation and operations exposure such as IT Infrastructure Library (ITIL), PowerShell, Python or shell scripting ...
Posted
17 days ago
MYR5,000 - MYR7,000 Per Month
KL City
- Opportunities for promotion
- Professional development
- Desired Competencies (Technical/Behavioral Competency) ...
Posted
6 days ago
Undisclosed
KL City
- Act as a single point of contact to all users of Kerry ICT systems through a variety of ICT support channels
- Logging of all incidents accurately, ensuring all relevant information is obtained and recorded on incident logging software
- Deliver outstanding customer service standards by answering calls promptly, remain courteous and professional at all times ...
Posted
9 days ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
9 days ago
MYR3,000 - MYR5,000 Per Month
KL City
- Support the management of the IT Service Desk to ensure standardized, efficient, and high-quality IT support services for internal customers.
- Respond promptly to system alerts, incidents, and service requests, coordinating timely escalation and resolution to achieve complete incident closure.
- Provide desktop and end-user support by installing, configuring, troubleshooting, and maintaining Windows and macOS operating systems, laptops, desktops, printers, and mobile devices. ...
Posted
10 days ago
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