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It Helpdesk Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 490 jobs results for
"it helpdesk"
in Wp Kuala Lumpur
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Undisclosed
KL City
- You will be an integral part of our global IT team providing high quality technical insights and services to ExxonMobil business globally working with modern technologies and applications.
- This calls for proactive thinking, idea generation, robust interpersonal skills, staying abreast of technological advancements, collaborating with global teams and occasional travel to engage with internal teams.
- Depending on business needs, placements are made in Cyber Security, Cloud Technology, Software Development and Productivity solutions. ...
Posted
7 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
7 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
7 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
8 days ago
Undisclosed
KL City
- Provide onsite and remote IT support to customers.
- Set up and troubleshoot PCs, laptops, printers and peripheral devices.
- Diagnose hardware faults and perform component replacement, upgrades and HDD/SSD cloning. ...
Posted
25 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
8 days ago
Undisclosed
KL City
- Lead and execute all aspects of New Product Introduction (NPI) activities, ensuring customer validation and acceptance. This includes developing and designing network configurations tailored to specific customer requirements
- Conduct engaging product demonstrations and proof‑of‑concept trials to showcase new solutions, as well as executing comprehensive acceptance tests in both Nokia labs and customer environments.
- Facilitate workshops and perform fault analysis to resolve issues during NPI activities. ...
Posted
25 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
8 days ago
Undisclosed
KL City
- You will be an integral part of our global IT team providing high quality technical insights and services to ExxonMobil business globally working with modern technologies and applications.
- This calls for proactive thinking, idea generation, robust interpersonal skills, staying abreast of technological advancements, collaborating with global teams and occasional travel to engage with internal teams.
- Depending on business needs, placements are made in Cyber Security, Cloud Technology, Software Development and Productivity solutions. ...
Posted
8 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
8 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
8 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
8 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
8 days ago
Undisclosed
KL City
- Ensure value-added monitoring of Ceva products by conducting audits in the hatchery (via the C.H.I.C.K. Program application) and analyzing the results using appropriate digital tools.
- Share collected information with the Customer, and store it internally within Ceva for later projects.
- Perform product audits for Customers. ...
Posted
19 days ago
Rosemallow Technologies Pvt Ltd
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
10 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Inspect and diagnose laptops and Chromebooks for hardware and software issues.
- Troubleshoot computer hardware and software problems.
- Repair and replace computer components when required. ...
Posted
a month ago
MYR5,000 - MYR8,000 Per Month
KL City
- Provide first-line technical support to our employees via the ticketing system.
- Diagnose and resolve common hardware, software, and network-related issues.
- Provide remote support across company locations and time zones using remote support tools and clear communication. ...
Posted
a month ago
Undisclosed
KL City
- Build up knowledge in FN products (GPON, XGSPON, AMS, Lightspan, Altiplano, Wifi Beacons, etc)
- Smooth execution of new product introduction, customer acceptance testing, network integration, upgrade/retrofit and field trial/demos
- Work with the relevant internal and external stakeholders to resolve product defects and new feature requirements ...
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
13 days ago
Undisclosed
KL City
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges ...
Posted
21 days ago
Undisclosed
KL City
- Provide comprehensive support for SharePoint environments, ensuring timely resolution of open tickets.
- Perform PowerShell scripting for system enhancements and automation tasks.
- Share knowledge and provide guidance to team members to foster continuous learning. ...
Posted
21 days ago
Undisclosed
KL City
- Day-to-day Branch Service Operation related matters;
- Any initiatives introduced by the Group, Management, Head Office, Division, Department, Sales team or Operation team.
- Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives. ...
Posted
21 days ago
Undisclosed
KL City
- Provide advanced L2/L3 support for enterprise applications (e.g., QMS, LMS, EAM) hosted on-premises and in the cloud (AWS/Azure).
- Troubleshoot complex application, infrastructure, and integration issues utilizing deep log file analysis and performance metrics.
- Administer and configure IIS / Windows Server environments for overlaying applications (app pool restarts, log management). ...
Posted
a month ago
Undisclosed
KL City
- Strong technical support skills, including responding to user issues, providing remote and on-site assistance, and documenting resolutions.
- Hands-on experience with computer maintenance and computer repair, including hardware installation, component replacement, and system optimization.
- Proficiency in troubleshooting, including diagnosing hardware, software, and network-related problems and implementing effective solutions. ...
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
15 days ago
MYR3,500 - MYR4,200 Per Month
KL City
- Flexible schedule
- Professional development
- Role Purpose ...
Posted
22 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
15 days ago
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