23 days of annual leave with option to buy/sell more days
Job Title
Communication, stakeholder management and executive presence are considered critical success factors for this role. The successful candidate will combine strong technology project delivery experience with exceptional communication, stakeholder management and executive engagement skills. They must be comfortable operating across both technical and business domains, able to challenge constructively, influence decision-making, and build credibility with engineers, senior leaders and executive stakeholders.
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Manage the day-to-day operations, service continuity, and project delivery of core shared service systems and payment gateways supporting 10+ public sector eServices.
Coordinate vendors, cloud infrastructure, IT security, and compliance activities to maintain high availability and timely delivery.
Operational Management & Service Continuity: Oversee production systems, manage incident/problem/change requests within SLAs, coordinate AWS/GCC cloud infrastructure matters, and prevent unplanned downtime.
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Lead, develop and execute business IT plans and user journey to enable care recipients’ and caregivers’ access to subsidised care products and/or services. For example, translate policy intent and business requirements into user stories for business IT systems.
Identify opportunities to tap on technologies and authoritative data sources to better and/or converge user journey and experience for care recipients, caregivers, care providers and AIC. For instance, pilot new IT-enabled workflows to reduce overheads for care providers and AIC, and integrate AIC’s business IT systems with whole-of-government technology solutions and data to auto-qualify care recipients for multiple subsidises schemes.
Partner IT teams to implement IT policies, procedures, and best practices to enhance security, compliance, and operational efficiency of business IT systems.
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We are seeking a System Analyst with at least 2 years of IT experience in application/platform maintenance or production environment support.
The ideal candidate will have hands-on experience with EFT job management, SFTP, security certificates, PKI, and file transfer technologies, along with a good understanding of Windows/Linux environments.
Manage and monitor production systems, applications, and infrastructure.
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We are looking for a Cybersecurity Operations Engineer to support the day-to-day operation, monitoring, troubleshooting, and maintenance of enterprise security technologies.
The role will work closely with internal IT and cybersecurity teams as well as technology vendors to ensure security platforms remain operational, compliant, and effective.
The successful candidate will have hands-on experience in security operations and familiarity with cloud-native security, database security, vulnerability management, and network fundamentals.
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