Participate in a cross-functional team in order to be able to perform all the tasks required to deliver the relevant products, services, processes and systems
Product portfolio management and control, implementation and further development of one or more products, services, processes and/or systems throughout the entire lifecycle in a team, taking into account quality standards.
Development and implementation of digital strategies, ensuring the core infrastructure of products, services, processes and systems, consistent introduction of innovative technologies, and development and expansion of the use of digital channels
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Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
Investigate phishing/spam emails reported by users.
Produce monthly security reports for the clients.
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Gather Requirements: Collaborate with clients to understand their warehouse management needs and gather detailed requirements for the WMS software implementation.
Software Configuration: Configure the WMS software according to the client's requirements, including defining warehouse layouts, product catalog, order processing rules, inventory management settings, and other relevant parameters.
System Integration: Collaborate with internal technical team to ensure seamless integration of the WMS software with other external systems such as Accounting System, ERP, Transportation Management and/or marketplace platforms such as Shopee/Lazada.
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Lead and manage end-to-end physical security operations across all technology buildings nationwide, including perimeter security, access control, surveillance systems, guarding services, and security assets.
Ensure high availability and reliability of all security systems with zero tolerance for downtime that may impact business continuity.
Drive operational consistency across regions through standardized procedures, governance, and performance monitoring.
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Managing/coordinating service provider performance including tracking work order completion and validating invoices as needed. Provide facility specific assistance to the project management team as needed or requested.
Ensure all site management and operations practices comply with company and client standards.
Communicate/Escalate with appropriate parties (facility manager, client, OEM vendors, etc.) as needed.
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Anticipating and identifying shortfalls in performance and taking appropriate remedial actions strategically.
Identifying and evaluating new opportunities with existing and potential customers, determining plans for implementation, and allocating required resources.
Planning and executing customer surveys and acting on the survey results to ensure a high level of customer satisfaction.
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Experienced in SAP technical capabilities and starting in SAP Service Delivery Management.
Managing End-2-End delivery of all agreed IT services within Global FrieslandCampina IT Operations/SAP Center of Excellence cluster, conform to SLA’s and the continuous service improvement.
Driving SAP process automation, innovation and continuous service improvement.
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Working as liaison between vendors and the Company
Providing specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training; review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters
Building and maintaining positive relationships with vendors
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Lead end-to-end project delivery, from technical discovery and solution scoping through on-premise deployment and final handover.
Work hands-on with CCTV / video surveillance environments — IP cameras, NVRs, video management systems (VMS), and live video feeds — to plan and execute AI Vision deployments across client sites.
Plan and oversee on-premise server and software deployment: hardware sizing, Linux environments, containers (Docker), networking, and security considerations, in partnership with our engineers.
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Support the implementation, documentation and continuous enhancement of the Firm’s ISQM-based System of Quality Management, in alignment with applicable professional and regulatory requirements.
Monitor and assess the effectiveness of quality management processes and controls, analyse monitoring results and trends to identify emerging quality risks and opportunities for improvement, and provide meaningful insights to support management decision-making.
Evaluate compliance with internal policies and regulatory requirements, identify deficiencies and recurring trends, and support root cause analysis and remediation through to closure, contributing to the Firm’s continuous improvement of audit quality.
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Own the end-to-end recruitment process for technical positions across Engineering, Product, Data, AI, Machine Learning, Infrastructure, DevOps, Cybersecurity, QA, and related functions.
Partner with hiring managers and senior leaders to define hiring requirements, interview strategies, talent profiles, and workforce planning priorities.
Act as a trusted talent advisor by providing market intelligence, talent mapping, compensation insights, and hiring recommendations.
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