Execute setup and maintenance of new material master setup and change requests in Alcon ERP systems to support manufacturing and supply chain product launch activities. Requires heavy interaction and coordination across manufacturing and supply chain stakeholders.
Perform daily Material Master Maintenance operations consisting of both global and local manufacturing and supply chain extensions, including process improvements, business rules development, managing ticketing systems and generation of metrics. Ensure that the Alcon business rules defined in the GDM Data Dictionary are applied.
Work closely with other business teams like Supply Chain Planning, Finance, Quality, Regulatory Affairs and Manufacturing to address and resolve master data issues in a timely manner.
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Study creative briefs and client goals to determine specific copy requirements and content strategies.
Write high-engagement social media content (captions, posts, short-form scripts) that genuinely reflects and amplifies the clients' unique brand voice across platforms.
Interpret creative direction and adapt core marketing points from briefs into persuasive, concise copy concepts ready for execution.
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Help plan, execute, maintain and support digital initiatives that improve operational efficiency and modernise day-to-day business operations.
Exposure and hands-on role in groupware digital transformation initiative,, cloud applications and automation tools upgrade across the Group.
Assist with IT support activities including onboarding setup, troubleshooting, system maintenance, offboarding handover, and basic technology support
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Study creative briefs and client goals to determine specific copy requirements and content strategies.
Write high-engagement social media content (captions, posts, short-form scripts) that genuinely reflects and amplifies the clients' unique brand voice across platforms.
Interpret creative direction and adapt core marketing points from briefs into persuasive, concise copy concepts ready for execution.
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Ensure all orders are processed accurately and in alignment with internal policies, including intake, validation, modification and closure, Sales, Returns, Samples, Demos and Equipment order. This includes digital order entry utilizing OCR technology.
Proactively manage backorder communications with customers and the sales team.
Monitor order status throughout the order to delivery cycle. This involves handling complex orders, addressing any issues that arise during delivery, keeping abreast of and updating systems with information on product availability, expected delivery dates, and price adjustments.
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Own end-to-end support operations across the client portfolio — managing SLA adherence, ticket prioritisation, escalation management, and resolution quality
Lead incident handling and troubleshooting for production environments, ensuring swift, structured responses that minimise client impact
Oversee implementation activities and change requests, coordinating across internal teams and client stakeholders to ensure smooth, well-governed execution
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Study creative briefs and client goals to determine specific copy requirements and content strategies.
Write high-engagement social media content (captions, posts, short-form scripts) that genuinely reflects and amplifies the clients' unique brand voice across platforms.
Interpret creative direction and adapt core marketing points from briefs into persuasive, concise copy concepts ready for execution.
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Provide administrative support to Account Managers, source for products, prepare quotation, follow up with customers, process purchase orders, arrange billing and delivery
Incorporate with sales team in developing, building pipeline, and closing deals
To conduct outbound email and calls to existing and potential leads and forward prospects with interest in company’s products to the sales team
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Help plan, execute, maintain and support digital initiatives that improve operational efficiency and modernise day-to-day business operations.
Exposure and hands-on role in groupware digital transformation initiative,, cloud applications and automation tools upgrade across the Group.
Assist with IT support activities including onboarding setup, troubleshooting, system maintenance, offboarding handover, and basic technology support
...
Ensure all orders are processed accurately and in alignment with internal policies, including intake, validation, modification and closure, Sales, Returns, Samples, Demos and Equipment order. This includes digital order entry utilizing OCR technology.
Proactively manage backorder communications with customers and the sales team.
Monitor order status throughout the order to delivery cycle. This involves handling complex orders, addressing any issues that arise during delivery, keeping abreast of and updating systems with information on product availability, expected delivery dates, and price adjustments.
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Source and shortlist creators at scale across Instagram & TikTok - coffee, matcha, sustainability, lifestyle, and design niches especially — using discovery tools, hashtag/keyword search, and manual scouting.
Run outreach and initial conversations with prospective creators, keeping a clean, organized pipeline (CRM/spreadsheet) from first contact through to shipped product and posted content.
Review incoming creator content against Sttoke's brand guidelines — visual style, tone of voice, product framing — and give clear, constructive feedback to get it on-brand before it goes live.
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