Develop, implement, and periodically review cybersecurity policies, standards, procedures, and governance frameworks to align with organizational requirements
Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
Manage and monitor enterprise Microsoft Entra ID, Microsoft 365 applications, Exchange Online and related IT infrastructure services to ensure secure, reliable and accessible services for authorised users across locations and devices;
Identify, develop and implement joint sourcing opportunities and strategies for Enterprise & Software Applications category, specifically Business Support Systems (BSS), Hypervisors, Enterprise Licenses, Software-as-a-Service (SaaS) and other software applications.
Own the recurring financial controlling activities for assigned IT and SG&A departments / cost centers, including monthly closing follow-up, actuals tracking, reporting, budget and forecast.