To liaise with and manage client requests on a daily basis; which includes taking client briefs, gathering project requirements, compiling project materials that are required for the successful execution of the client’s project, sending project / job updates to the client via email or via a telephone call and to follow up on items that require client feedback
To manage & monitor incoming tasks that are requested by the client
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Set the overall direction by formulating and executing a comprehensive Group IT Security strategy for RHB Banking Group (including regional offices), ensuring a secure, resilient, and risk‑minimised IT environment that supports business objectives and complies with all applicable regulatory, legal and industry requirements.
The role is accountable for Group‑wide cyber security governance, technology controls, incident readiness, and security culture, while providing strategic advisory to the Board, senior management and regulators.
Define, own and continuously evolve the Group IT Security strategy, roadmap, and target maturity model, aligned with business priorities and regulatory expectations
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We're looking for an IT Infrastructure & Cloud Executive to keep our systems secure, reliable, and running at their best. You'll manage our infrastructure and cloud environments day-to-day, while also supporting the automation and AI initiatives that are becoming central to how we operate. This role is a great fit for someone who enjoys hands-on infrastructure work and wants to grow into more advanced cloud and AI-adjacent responsibilities.
Strong technical knowledge of Windows environments (Operating System, Windows Server, Active Directory, Microsoft Exchange), networking, backup and storage solutions, databases, Data Center infrastructure, cloud technologies, and building/facility management systems.
Hands-on experience in the setup, operation, maintenance, troubleshooting, and support of servers, firewalls, network equipment, Data Center infrastructure, office IT equipment, and building facilities.
Practical experience in facility operations, including preventive maintenance, contractor management, building services, safety compliance, and coordination of repair and maintenance activities.
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RESPONSIBILITIES: We are looking for an Executive, ICT Applications (Database Management). This position will be responsible to support ICT Department in managing PR1MA's database systems and processes comply with applicable security standards, regulations, and internal policies by implementing security compliance programs, conducting audits, and collaborating with stakeholders to strengthen the PR1MA's overall security posture.
Job Description
Monitors PR1MA's database system and reports any obstacles and challenges that could disturb the operation and performance of the organization’s ICT systems and application.
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Monitors PR1MA's database system and reports any obstacles and challenges that could disturb the operation and performance of the organization’s ICT systems and application.
Perform ETL (Extract, Transform and Load) activities to extract data from various sources, transform and validate data, and load it into the relevant systems or databases to support data integration, reporting, and business requirements.
Responsible for the operations, maintenance, user access management, change request, enhancements of the company’s ICT systems and applications.
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Monitors PR1MA's database system and reports any obstacles and challenges that could disturb the operation and performance of the organization’s ICT systems and application.
Responsible for the operations, maintenance, user access management, change request, enhancements of the company’s ICT systems and applications.
Monitor and manage vendor resolution of incidents and problems, including prioritization and escalation to appropriate groups when appropriate interrupted manner.
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Being a single point of contact on IT needs for Hong Leong Group entity Users through calls, emails and ticketing tool.
Manages every log assigned from first point of response, first level checks/support, routing/escalation to intended support groups, follow-ups to resolution timely meeting established service level standards.
Provide first level support to attempt first call resolution without the need to escalate to the next support level.
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If you are looking to excel and make a difference, take a closer look at us…
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
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Own end-to-end support operations across the client portfolio — managing SLA adherence, ticket prioritisation, escalation management, and resolution quality
Lead incident handling and troubleshooting for production environments, ensuring swift, structured responses that minimise client impact
Oversee implementation activities and change requests, coordinating across internal teams and client stakeholders to ensure smooth, well-governed execution
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Lead the SAP CO workstream for a large-scale S/4HANA transformation project for a manufacturing client.
Drive end-to-end SAP CO solution design, configuration, integration, testing, cutover and golive activities.
Provide strong functional expertise across Cost Center Accounting, Profit Center Accounting, Internal Orders, Product Costing, Cost Object Controlling, CO-PA, Overhead Accounting and Period-End Closing.
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Lead end-to-end SAP CO solution design, configuration, integration, testing, cutover and go-live activities.
Provide strong expertise across Cost Center Accounting, Profit Center Accounting, Internal Orders, Product Costing, Cost Object Controlling, CO-PA, Overhead Accounting and Period-End Closing.
Lead complex Product Costing processes, including costing variants, BOM/routing integration, costing sheets, overhead calculation, standard cost estimates, production order costing, WIP, variance calculation and settlement.
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Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
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