Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
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Translate CARSOME’s business and talent priorities into practical talent management strategies, frameworks and interventions.
Design and maintain an integrated talent architecture connecting talent identification, assessment, succession, development, mobility and deployment.
Establish clear definitions, methodologies and governance across core talent practices, ensuring they remain practical and appropriate to organisational maturity.
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Support the Marketing Manager in executing well-rounded marketing strategies that align with business objectives.
Collaborate with in-house teams (Creative, Social Media, Performance Marketing, CRM) to contribute to the development of campaigns, ensuring consistency and effectiveness.
Conduct market research to identify trends, opportunities, and challenges, supporting the development of data-driven marketing initiatives.
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