78 Branch Operations Management Jobs - September 2026 - Urgent Hiring
Showing 78 jobs results for
"branch operations management"
Chat Available
Undisclosed
- CCL Car Handover Checklist & Rejection Submission
- Conduct Pre-Delivery Inspections (PDI)
- Perform inbound and outbound inspections on all EC to EC transfer cars and update records accordingly. ...
Posted
a month ago
Chat Available
MYR4,000 - MYR4,500 Per Month
Near Train Station
- Develop strategies and action plans for Branch Operation process improvement.
- Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
- Monitor and track the In-Processing activities from Loan Applications up until Disbursements. ...
Posted
a month ago
Chat Available
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
- Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
- Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment. ...
Posted
a month ago
Chat Available
Undisclosed
Near Train Station
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Be an early applicant!
Posted
a month ago
Chat Available
Undisclosed
Near Train Station
- Manage and monitor Floor Stock operations, including end-to-end drawdown and redemption processes, ensuring optimal utilization
- Oversee daily branch redemption requests, respond to inquiries, and proactively initiate redemptions to ensure smooth operations and timely vehicle delivery
- Ensure all Floor Stock activities adhere to established SOPs, compliance standards, and maintain high data accuracy ...
Be an early applicant!
Posted
a month ago
Chat Available
Undisclosed
Near Train Station
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Be an early applicant!
Posted
a month ago
Chat Available
Undisclosed
Near Train Station
- Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
- Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
- Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes. ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR3,000 - MYR3,500 Per Month
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR5,000 - MYR5,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Operational Excellence & Manpower Planning
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA). ...
Posted
a month ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Posted
a month ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Operational Excellence & Manpower Planning
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA). ...
Posted
a month ago
Chat Available
MYR3,000 - MYR3,500 Per Month
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Posted
a month ago
Chat Available
MYR3,000 - MYR3,500 Per Month
Near Train Station
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Posted
a month ago
Chat Available
MYR3,000 - MYR3,500 Per Month
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Posted
a month ago
Chat Available
Undisclosed
Near Train Station
- Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
- Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
- Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes. ...
Posted
a month ago
Chat Available
Undisclosed
Near Train Station
- Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
- Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
- Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes. ...
Be an early applicant!
Posted
a month ago
Chat Available
Undisclosed
- Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
- Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
- Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes. ...
Posted
a month ago
Undisclosed
- ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
a month ago
Chat Available
MYR3,000 - MYR3,500 Per Month
Near Train Station
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage daily branch operational activities in accordance with internal policies,
- Branch Manual, and regulatory requirements
- Ensure compliance with BNM regulations, AMLA, FSA/IFSA, PDPA, FATCA, FEA, and related guidelines ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR4,000 - MYR7,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Lead, coach, and motivate the store team to achieve sales targets and deliver exceptional customer service.
- Oversee the daily operations of the store, including manpower planning, scheduling, inventory management, and overall store performance.
- Monitor sales performance and implement strategies to maximise revenue and profitability. ...
Posted
9 days ago
Chat Available
MYR3,000 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Posted
a month ago
Chat Available
MYR8,000 - MYR13,000 Per Month
- Ensure consistent achievement of operational standards to meet customer requirements
- Manage and monitor productivity KPIs against budget, initiate corrective actions
- Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations ...
Posted
2 months ago
Chat Available
Undisclosed
- Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
- Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
- Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity). ...
Be an early applicant!
Posted
a month ago
Chat Available
Undisclosed
- Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
- Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
- Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes. ...
Posted
a month ago
Chat Available
MYR2,900 - MYR3,000 Per Month
Near Train Station
- Ensure daily operations run smoothly. Manage and address daily issues in Management & Operations.
- Ensure staff adhere to work ethics and company policies. Ensure that staff do not violate the company's SOPs.
- Ensure staff report every incident or accident. To conduct interviews. ...
Posted
2 months ago
Undisclosed
- Financial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
a month ago
Chat Available
Operations Executive, Islamic Financing Business
MYR2,500 - MYR3,500 Per Month
- Support the daily operational coordination of Ar-Rahnu outlets, including outlet readiness, documentation, campaign deployment, and ground-level follow-ups.
- Maintain and update operational trackers covering outlet status, campaign items, free gift inventory, uniforms, Google Business Profile matters, signage, training progress, and other assigned initiatives.
- Coordinate with outlet staff, Store In-Charges, Area Managers, Regional or Cluster teams, and HQ stakeholders to follow up on operational matters until completion. ...
Posted
3 days ago
Undisclosed
- ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
a month ago
Chat Available
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Process Goods Received Notes (GRN) for back-to-back orders, ensuring accuracy against purchase orders and delivery documents.
- Manage and monitor container stock shipments, coordinating with vendors and forwarders on shipment schedules and delivery timelines.
- Liaise with suppliers to obtain pricing, quotations, and stock availability for items not held in inventory, and support supplier coordination as needed across branches. ...
Posted
a day ago