Design and deploy the continuous improvement (CI) goals and strategies for the site/function through the application of CI principles, systems, methods, and tools.
Focus CI efforts to flow value to customers, both internal and external.
Coordinate and oversee CI activity for the site/function.
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End-to-End Execution: Plan, execute, and monitor the overall program lifecycle. Drive the creation, review, approval, and maintenance of the Program Plan and Work Breakdown Structure (WBS), including resource allocation.
Lifecycle Management: Implement changes as dictated by the product lifecycle process and proactively recommend process improvements.
Interdependency Management: Coordinate multiple projects, manage their interdependencies, and optimize resource utilization across the entire program.
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Cross-Functional Leadership & Matrix Management: Lead matrixed cross-functional teams (Operations, Supply Chain, Quality, Engineering) to achieve milestone dates and project deliverables without direct line authority.
Customer & Commercial Management: Serve as the primary point of contact for customer accounts; track customer commitments, prevent scope creep, monitor revenue exposure, and ensure continuous alignment between customer forecasts and factory capacity.
Crisis Management & Problem Solving: Drive root-cause analysis (RCA) and resolve high-stakes yield, delivery, or quality crises under extreme time constraints while preserving strong customer relationships.
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