Provision of personalised patient case management which include, but not limited to, health coaching on disease/treatment related information/education, following up with patient on treatment regime, and ensuring patient is submitting relevant program document on a timely basis.
Making of scheduled outbound calls to enrolled patients and from time to time and answering of inbound calls and attend to FAQ-related enquiries
Assist in ensuring that programs are delivered within the appropriate service levels and standards including, but not limited to, case handling time, pre-defined protocols, and confidentiality of patient data
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Support procurement operations: Assist with purchasing materials and supplies, researching prices, and ensuring compliance with purchasing policies and procedures
Process and verify deliveries: Accept all purchased products, ensuring accuracy by checking deliveries against purchase orders, invoices, and specifications
Fulfill requisitions: Issue and deliver items to departments as requested, maintaining appropriate stock levels and notifying supervisors of low or out-of-stock items
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Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
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Supervise and monitor all site activities to ensure compliance with Occupational Safety and Health (OSH) requirements, company HSE policies and project safety procedures.
Conduct daily site safety inspections and identify potential hazards and unsafe practices.
Ensure workers comply with proper PPE requirements, safe work procedures and site safety rules.
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Lead the development and execution of the Education Division’s short-, medium- and long-term strategic plans in alignment with the Group’s overall direction.
Establish and drive the education vision, mission, curriculum direction, growth strategy and business roadmap.
Oversee academic, operational and commercial performance to ensure academic excellence, operational effectiveness, sustainable growth and long-term business viability.
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Act as the primary driver for building and sustaining a positive safety culture across the organization. This includes spearheading company-wide initiatives, campaigns, and programs to embed safety into daily operations.
Lead the development, review, and implementation of critical safety documents, such as the Safety & Health Manual, Standard Operating Procedures (SOPs), and Safe Work Procedures (SWP).
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Candidates should possess strong Project Management and Program Management skills to oversee multiple initiatives and maintain alignment with organizational objectives.
Candidates should possess solid Analytical Skills and Budgeting capabilities to interpret data, support decision-making, and manage project financials effectively.
Candidates should possess clear and professional Communication skills to collaborate with stakeholders, prepare reports, and facilitate meetings.
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Implements the global security and business continuity requirements and specifies/expands them based on regional security and business continuity requirements without contradicting the global requirements
Assesses region specific security and business continuity requirements and ensures identification and collection of security demands of the region, business partners and security business partners
Identifies new security and business continuity needs within the region, especially with regards to trends and risks
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Drive financial preparation for the proposed Bursa Malaysia listing, collaborating with sponsors, reporting accountants, legal counsel, and tax advisers.
Oversee financial due diligence, historical audits, financial projections, and prospectus disclosures while resolving structural, tax, or governance gaps.
Build an institutional-quality finance function capable of fulfilling post-listing reporting and regulatory standards.
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Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth
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Helpdesk service support, handling inbound and outbound Req/calls/email.
Lead the delivery of tactical buying activity for operational planned spend opportunities within defined operational spend levels.
Manage transactional buying desk activities and support wider strategic category management including raising purchase orders in line with Lear P2P system.
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Convert divisional priorities into department-level goals and track performance against strategic KPIs.
Ensure RHB Insurance complies with all applicable laws, regulations, and guidelines (e.g., BNM, FSA 2013) and monitor regulatory changes and assess their impact on the business.
Act as the AML Compliance Officer (AMLCO) and overseeing AML/CFT programs and monitor regulatory expectations related to terrorism financing and targeted financial sanctions (TFS) and ensure compliance with internal and regulatory AML requirements.
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Team Leadership & Supervision: Supervise, schedule, and support the two (2) HQ-based Receptionists to ensure high-quality front-desk operations and guest registration workflows.
Multi-Site Asset Management: Lead the company's asset tracking, inventory audits, and physical asset tagging arrangement. Actively coordinate and liaise with designated administration staff across DH, Eko Cheras, the logistics office, and outstation branches.
Mobility & Operations Quality Control: Travel regularly between office locations to audit administrative systems, monitor workspace cleanliness, and verify that standard office workflows are executed successfully.
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Drive financial preparation for the proposed Bursa Malaysia listing, collaborating with sponsors, reporting accountants, legal counsel, and tax advisers.
Oversee financial due diligence, historical audits, financial projections, and prospectus disclosures while resolving structural, tax, or governance gaps.
Build an institutional-quality finance function capable of fulfilling post-listing reporting and regulatory standards.
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