Provide overall direction and leadership for multiple large and complex IT projects in the transportation sector (e.g., traffic management systems, fare collection, fleet management, logistics platforms, ITS, mobility solutions).
Define and implement project delivery strategies aligned with organizational goals and client requirements.
Serve as the primary escalation point for critical project issues, risks, and stakeholder concerns.
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The Senior Solution Engineer is responsible for designing, calculating, and presenting end-to-end warehouse automation and material handling solutions tailored to client needs. Sitting in the Solution Department, this role bridges client requirements with engineering execution by developing technical proposals, evaluating automation technologies, and supporting sales through to project handovers..
Responsibilities
Design and develop warehouse automation solutions based on customer requirements and operational data.
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The Senior Solution Engineer is responsible for designing, calculating, and presenting end-to-end warehouse automation and material handling solutions tailored to client needs. Sitting in the Solution Department, this role bridges client requirements with engineering execution by developing technical proposals, evaluating automation technologies, and supporting sales through to project handovers.
Own the technical expansion strategy for a portfolio of Telco & FSI customers in Malaysia.
Identify new workloads, use cases, and lines of business to land on Snowflake (e.g., risk & compliance, customer 360, network analytics, fraud, revenue assurance, real-time personalization).
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Architectural Design: Develop and maintain comprehensive IT architecture and strategic roadmaps tailored to the financial services industry. Create architectural designs for new solutions, ensuring they align with business goals and regulatory requirements. Involve extensively in pre-during-post tender/RFQ/RFP exercise thru business and technical solutioning.
Solution Development: Design and implement scalable, secure, and efficient IT solutions to address complex financial challenges. Evaluate and recommend appropriate technologies and platforms. Develop and present business, technical and implementation proposals, including solution development with partners/sub-contractors.
Stakeholder Collaboration: Work closely with sales, marketing, business leaders, project managers, and development teams to understand requirements and translate them into technical solutions. Ensure alignment of IT solutions with business objectives and compliance standards. Meet potential customers to gather requirements, match and adjust the products for proposed solution and present the outcomes to the customers.
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Engage business users, clients and internal stakeholders to gather, analyse, validate and document business requirements, objectives, workflows and pain points.
Conduct requirement workshops, interviews and discussions to understand current processes, identify gaps and define improvement opportunities.
Translate business needs into clear functional requirements, non-functional requirements, user stories, use cases, process flows and acceptance criteria.
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Own end-to-end technical solutioning for sales opportunities across drone docks, quadruped and humanoid robotics, RaaS (Robotics-as-a-Service), and managed services offerings, translating client requirements into deployable solution architectures covering hardware, software, and connectivity.
Act as a technical sales consultant in client engagements: lead technical discovery, site and requirement assessments, solution design, and proof-of-concept scoping; support proposals with solution write-ups, bills of materials, scopes of work, and deployment plans.
Serve as the key technical reference point for the sales team: field first-touchpoint technical enquiries from clients and internal sales staff, support deal qualification, and provide accurate technical advice that right-sizes solutions to client needs and budgets.
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You will develop expertise in distribution system automation, and all related Hitachi Energy products, help customers apply Hitachi Energy products to their distribution electrical network through visits, demonstrations, training courses, and email contact.
You will contribute to product specifications, application and customer acceptance of Distribution Automation systems, products and applications, provide technical leadership for Sales teams in distribution power system, protection and control solutions during the technical meeting, product presentations and negotiations.
You will support bid/no bid analyses and decisions, participate in project risk review processes, direct relations with customers, channel partners, system Integrators, distributors, potential third party suppliers, support sales organizations during the technical meetings, product presentations and negotiations, ensure technical links with factories and global product managers.
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We are looking for an experienced Solution Architect who can understand customer requirements and design the right technical solutions. The candidate should have strong experience in RFP/RFQ responses, proposals, solution design, and technical presentations.
Plan, execute and document BC/DR - disaster recovery exercises, failover testing and recovery validation activities to ensure business continuity and recovery objectives are achieved.
Automation and scripting skills using PowerShell and/or Python.
Experience with Nutanix, Kubernetes, managed-service transitions, FinOps or SRE practices is advantageous.
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Manage the lifecycle of Multi-Cloud & Edge hosted workloads, including onboarding, migration, modernization, operating system upgrades, platform refresh activities, EOL remediation and decommissioning of legacy infrastructure..
Improve AWS and Azure landing zones, including account and subscription structures, policy-as-code, identity, least-privilege access, networking, security and governance guardrails.
Design and maintain reusable Infrastructure as Code modules using Terraform, with Bicep and CloudFormation where appropriate. Apply testing, versioning and secure state practices.
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