Leading front-office advisory and service transformation across Wealth Management and Private Banking segments
Designing omnichannel customer journeys and experience design improvements across the client portal, onboarding, Relationship Manager tools, and assisted-service channels
Leading operating model design and implementation across wealth and private banking, including workflow & process redesign, automation & AI opportunities, delivery governance.
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Drive new business acquisitions and renewal retention while supporting the recruitment of new agents to promote and distribute Employee Benefits (EB) products.
Provide administrative and operational support for day-to-day servicing of existing EB agents and clients.
Conduct regular engagement sessions, meetings, and training programs to enhance agents’ product knowledge and sales capabilities.
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Provide pre-sales support and ICT/network solution expertise for enterprise datacom distribution products, focusing on product strategy and opportunity development in the APAC distribution market.
Lead regional industry insights and competitor analysis, and convert findings into strategic roadmaps (including competitive battlecards and marketing activity support).
Own the 4P marketing strategy and lifecycle management for distribution products, ensuring healthy inventory and effective PSI execution.
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Provide pre-sales support and ICT/network solution expertise for enterprise datacom distribution products, focusing on product strategy and opportunity development in the APAC distribution market.
Lead regional industry insights and competitor analysis, and convert findings into strategic roadmaps (including competitive battlecards and marketing activity support).
Own the 4P marketing strategy and lifecycle management for distribution products, ensuring healthy inventory and effective PSI execution.
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Manage and grow assigned strategic accounts in Malaysia across the telecom, ICT and critical infrastructure markets.
Develop a strong understanding of each customer’s organization, business priorities, infrastructure requirements and investment plans.
Build trusted relationships with key stakeholders across operations, engineering, IT infrastructure, procurement, project management and senior leadership.
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Manage and grow assigned strategic accounts in Malaysia across the telecom, ICT and critical infrastructure markets.
Develop a strong understanding of each customer’s organization, business priorities, infrastructure requirements and investment plans.
Build trusted relationships with key stakeholders across operations, engineering, IT infrastructure, procurement, project management and senior leadership.
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On-Site Client Deployment: Work directly at the client’s designated location in KL City Centre to execute cloud infrastructure projects, deliver system integration, and manage technical client requirements.
Cloud Infrastructure Provisioning: Design, deploy, and maintain secure, highly available cloud environments (AWS, Azure, or GCP) aligned with client security and operational policies.
Automation & IaC: Write and manage clean Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, or Bicep to automate provisioning and minimize manual configuration.
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