Develop, own and execute the mobile devices / accessories portfolio strategy, including device selection, lifecycle management, pricing and promotional planning to maximize profitability and market share.
Establish and manage unit-level revenue, profitability (via marketing fund) and unit sales targets across all mobile device / accessories categories and channels.
Continuous understanding of the mobile device market, technology trends, competitor actions and consumer insights to inform strategic decisions.
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You are responsible for the design and planning of access connectivity network.
You will also be expected to understand the high-level architecture of the fiber and electronics network, end to end solution and technical parameters of equipment and accessories related to fiber infrastructure such as duct and manhole, implementation methods, fiber cable and accessories.
Your fiber planning and design responsibility covers the scopes below.
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Team lead in overseeing the development, execution, & dispute management of the Open Channel income model, pioneering work into placing effective drivers to acquire Malaysian subscribers & growing a solid Postpaid base. Facilitating change management in the long-term sustainability of channel’s future landscape and drive the development of futureproof infrastructure in line with corporate KPIs.
Designing & validating the components, business rules, and reward structure that will secure a solid productive dealer base to deliver Malaysian Prepaid & Postpaid subscriber acquisition, ensure competitiveness in market & having regular review of payouts to ensure a sustainable operating cost and investment.
Support in setting the right landscape for the channel aligned to the company/ CEO priorities, striving to deliver productive touch point growth & optimal product mix (primarily driven by Prepaid, will also include Postpaid, Fibre, and/or Convergence) in tandem with delivering sustainable operating cost that will collectively push the channel forwards.
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The Corporate Account Specialist is responsible for the operational lifecycle of corporate client accounts — from onboarding and implementation through ongoing account administration and stakeholder management — and serves as the technical benefits expert supporting commercial teams in a consultative, non-selling capacity. Rather than performing day-to-day account servicing as business-as-usual, the role designs and operates the CSM AI agent through which the Tier 3 and Tier 4 portfolio is served, remaining accountable for outcomes whether work is done directly, delegated to AI, or enabled through client self-service.
The role also designs and implements AI-enabled account intelligence for the entire Customer Success team: building signal systems that automatically detect churn risks and expansion opportunities across the client base, so that account management across all tiers is driven by data rather than manual monitoring. The role owns the signal infrastructure, not the commercial outcomes. By combining operational excellence, benefits domain expertise, and signal system design, the role contributes to client satisfaction, retention, and scalable account coverage.
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Identify and develop new business opportunities and partnerships with corporate clients, fitness studios, property developers, hotels, wellness centres, and other strategic partners.
Design and implement brand strategies that strengthen positioning and drive performance outcomes
Lead brand campaigns, activations, and partnerships that directly support sales and revenue targets
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Collaborate closely with architects, interior designers, and developers to ensure products are specified in their projects.
Drive branding initiatives and strong group presentations to establish the company as the top choice for significant institutional and business projects.
Maintain a strong project pipeline and market presence with current clients to ensure satisfaction and foster repeat business.
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Manage the end-to-end commercial project lifecycle, from bid evaluation and contract preparation to project completion and handover.
Draft, review, and coordinate contracts and agreements with clients, vendors, and subcontractors to ensure accuracy, compliance, and alignment with company policies.
Handle voluminous and complex contracts, requiring careful review, attention to detail, and a strong understanding of commercial terms.
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Team lead in overseeing the development, execution, & dispute management of the Open Channel income model, pioneering work into placing effective drivers to acquire Malaysian subscribers & growing a solid Postpaid base. Facilitating change management in the long-term sustainability of channel’s future landscape and drive the development of futureproof infrastructure in line with corporate KPIs.
Designing & validating the components, business rules, and reward structure that will secure a solid productive dealer base to deliver Malaysian Prepaid & Postpaid subscriber acquisition, ensure competitiveness in market & having regular review of payouts to ensure a sustainable operating cost and investment.
Support in setting the right landscape for the channel aligned to the company/ CEO priorities, striving to deliver productive touch point growth & optimal product mix (primarily driven by Prepaid, will also include Postpaid, Fibre, and/or Convergence) in tandem with delivering sustainable operating cost that will collectively push the channel forwards.
...
Manage the end-to-end commercial project lifecycle, from bid evaluation and contract preparation to project completion and handover.
Draft, review, and coordinate contracts and agreements with clients, vendors, and subcontractors to ensure accuracy, compliance, and alignment with company policies.
Handle voluminous and complex contracts, requiring careful review, attention to detail, and a strong understanding of commercial terms.
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