Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution via online channel

Maintains customer records by updating account information

Work with stakeholders to gather and analyze business requirements ...

Our client is an IT Support firm located near Tanjong Pagar MRT Station. Successful candidate will work on providing support to users, configuring systems for onboarding/offboarding, coordinating with overseas HQ IT, managing tickets, and updating IT assets.

Responsibilities:

Provide timely assistance to users, addressing and resolving their IT-related issues or requests efficiently. ...

Our client is looking for a IT Helpdesk Support Engineer. You will provide day-to-day technical support to end users.

5 years or more IT helpdesk / desktop support experience

Troubleshoot and resolve end user application issues ...

Roles & Responsibilities

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users. ...

Roles & Responsibilities

Our client is looking for a IT Helpdesk Support Engineer. You will provide day-to-day technical support to end users.

5 years or more IT helpdesk / desktop support experience ...

Novate Solutions Sdn Bhd is an IT Solutions & Services Provider with its core businesses in IT management outsourcing, distribution of enterprise-class products and systems integration. Our company is currently seeking for suitable candidates to fill the Senior IT Support Executive position.

Key Responsibilities:

Diagnose and repair problems via email, phone or in person at the users location ...

Company

NCS Group

ncs.co ...

Our client is an IT Support firm located near Tanjong Pagar MRT Station. Successful candidate will work on providing support to users, configuring systems for onboarding/offboarding, coordinating with overseas HQ IT, managing tickets, and updating IT assets.

Responsibilities:

Provide timely assistance to users, addressing and resolving their IT-related issues or requests efficiently. ...

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES: ...

Job Description:

Enterprise Information Technology Support

Provide user support on issues related to VISION workstations, Network matters, IP telephony, audio video equipment. ...

Roles & Responsibilities

Provide printer equipment demonstration, installation and technical support to customers and sales team

Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software ...

Job Description: Enterprise Information Technology Support Provide user support on issues related to VISION workstations, Network matters, IP telephony, audio video equipment. Support ad hoc setup and support for conferencing and audio-visual presentation. Point of escalation for user support call to the corporate service desk Update and maintain the IT inventory in the CMDB database for the VISION infrastructure, accessories and user devices. Update and maintain all software licensing used exclusively by Plant and provision of user devices at Plant. Perform user support tasks in service now tickets and troubleshooting as required. Other duties include SQL database and Server administration. Industrial Information Technology Assistance Assist for Industrial Information Technology Systems projects when required. Provide technical assistance for Industrial IT equipment's involved in the project. Coordinate and transit technical IT deliverables in accordance with Corporate's IT policy Update and maintain IT inventory in CMDB and CMMS for industrial infrastructure, accessories and user devices. Assist first level troubleshooting of the system, in coordination with E&I team, Group IT teams (DSI MS, TGITS) and external suppliers if required. Support Software Manufacturing System and Software Automation for productivity improvement initiatives when required. Supports new product software launches, IT processes and work within designated IT guidelines. Stay current with technology and determining the impact of hardware and/or software upgrades on new and existing applications. Cyber Security Support the local Cyber Security Officer and act as his backup in his absence. Ensure that the Cyber Security rules are integrated to the contract with vendors. Warn the plant manager and the Branch Cyber Security Manager in case of a major Cyber security risk or incident. Maintenance Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes. Develops plans to manage the frequency of appropriate support package/patch application. Monitors database maintenance and provides appropriate recommendations, when required. Develops IT equipment replacement plan. Develop and update the Site Documentation relating to the local infrastructure, ensuring it is published in the designated area. Projects and Budget Propose the local IT budget ensuring optimum utilization of resources whilst maintaining cost effective services. Ensure all IT related costs for the affiliate are captured in the IT budget and properly validated by management and MS/APMO IS team. Ensure IT projects are managed to successful completion, within agreed costs and timescales, with the proper methodology and standards.

Requirements Minimum Diploma holder with 5 years similar working experience. Good knowledge in Enterprise IT Infrastructures (workstations, networks, server, data rooms) management Good understanding of local IT infrastructure and its components with the ability to assess cybersecurity risks. Field Instrumentation work experience will be an advantage.

Provide printer equipment demonstration, installation and technical support to customers and sales team

Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software

Conduct regularly onsite equipment maintenance and servicing for members ...

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Highlights:

Opportunities for enhanced learning. ...

Roles & Responsibilities

Job Description:

Enterprise Information Technology Support ...

Roles & Responsibilities

Job purpose

To ensure smooth operation by monitoring and maintaining our Client’s Networks, Server, Application Software and Hardware systems while providing technical support to onsite and remotely. ...

Roles & Responsibilities

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Highlights: ...

IT Support Engineer

We are a leading Microsoft Modern Work and Security Partner in Singapore. We are looking for a contract IT support specialist to join our team for six months and provide technical assistance to our clients. You will be responsible for installing, configuring, and maintaining Intune on various devices, as well as troubleshooting issues related to Windows, iOS, iPad and Android operating systems and applications. You will also provide remote and onsite support, document solutions, and escalate complex problems to senior technicians.

Job Scope: ...

Job Highlights

A positive work atmosphere enhances job satisfaction.

Respect for Staff: Your contributions are recognized. ...

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES: ...

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES: ...

Roles & Responsibilities

User Support

Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. ...

Provide printer equipment demonstration, installation and technical support to customers and sales team

Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software

Conduct regularly onsite equipment maintenance and servicing for members ...

Provide printer equipment demonstration, installation and technical support to customers and sales team

Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software

Conduct regularly onsite equipment maintenance and servicing for members ...

JOB DESCRIPTION:-

Responsible for monitoring, incident response, and operational support;

Work closely in a culture of collaboration, innovation, and continuous improvement; ...

We are looking to hire an IT Support Engineer who will play an important role in supporting both, end user and IT infrastructure & network needs of the organization. This is an entry position who reports directly to the Head of IT and works closely with both IT and business stakeholders. The main responsibility for this role is in end user support (50%), followed by IT Infrastructure (30%) and Network (20%) maintenance and support. The candidate will be mentored and guided while caring out their work as detailed in the areas of responsibilities.

Job Description:

Core Responsibilities on End User Computing Support: Troubleshooting and Issue Resolution: diagnose and resolve technical issues reported by end users. To provide timely and accurate solutions to problems related to hardware, software, network connectivity, and other technical issues. This may involve remote support or on-site assistance depending on the situation. ...

The azbil Group pursues "human-centered automation" as its core initiative for the purpose of contributing to people's safety, comfort, and fulfillment. Azbil is expanding its businesses in the areas of building automation, advanced automation for factories and plants, and life automation for essential services and people’s health and well-being. To further the company's growth, we are looking for a

Regional IT Support Engineer

to join our team. ...