It Support Jobs in Federal Territory - October 2026 - Urgent Hiring

Showing 754 jobs results for "it support" in Federal Territory
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  • Daily ICT maintenance
  • Maintain computers, servers, network equipment, software, applications, databases, and storage.
  • Troubleshoot technical problems when systems or equipment fail. ...
Posted
7 days ago

KL City

  • Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
  • Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
  • Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
19 days ago

ServiceOne Solutions Malaysia Sdn Bhd

KL City

  • Effectively resolve Level 1.5 Service Desk technical queries as per the deliverables outlined
  • Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
  • Provide remote support to Japanese and English user when connected by calls, email or chat when users are facing issue with their computer system. ...
Posted
24 days ago

KL City

  • Provide Level 1 remote desktop support and perform other activities based on SOPs.
  • Route issues to internal 2nd and 3rd level IT support teams.
  • Provide hardware, software, and network problem diagnosis and resolution via telephone, email, and chat for end users. ...
Posted
3 days ago

KL City

  • Technical Service Desk
  • Must-Have:
  • § Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses ...
Posted
7 days ago

KL City

  • Position: Service Desk Engineer
  • Location: Kuala Lumpur, Malaysia
  • Employment Type: Fixed-Term Contract (FTC) ...
Posted
7 days ago

KL City

  • Position: Service Desk Engineer
  • Location: Wisma LYL, Kuala Lumpur, Malaysia
  • Employment Type: Fixed-Term Contract (FTC) ...
Posted
7 days ago

KL City

  • Provide support through phone and web-case to answer inquiries and resolve technical problems.
  • Work with customers to determine the root cause of problems.
  • Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity. ...
Posted
19 days ago

KL City

  • Drive incident and outage management, investigation, and restoration processes.
  • Monitor systems and analyze trends to enhance performance and prevent incidents.
  • Track and facilitate the acceptance of changes to production environments. ...
Posted
a month ago

KL City

  • Shift Management:
  • Technical Support Oversight:
  • Cross-Functional Collaboration: ...
Posted
19 days ago

KL City

  • Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
  • Qualifications:1.Proven experience in IT support, system administration, or a similar role.2.Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.3.Cloud operation skillset and experience is preferred.4.Strong troubleshooting skills with hardware, software, and network issues.5.Experience with Active Directory, Azure AD,M365 and managing account operations.6.Excellent communication skills and the ability to coordinate training for end-users.7.Detail-oriented with experience in asset management and documentation.8.Have a good sense of security operation and change management process.
  • Education: Bachelor and above ...
Posted
a month ago

Rosemallow Technologies Pvt Ltd

KL City

Posted
23 days ago

KL City

  • Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
  • Drive the continuous evolution of the platform by automating manual processes and actions.
  • Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
15 days ago

KL City

  • Learn and understand the different types of valves and related products supplied by the company.
  • Help compile and organize engineering documents, datasheets, and drawings.
  • Coordinate with internal teams (project engineer & document controller) to obtain required technical information. ...
Posted
7 days ago

KL City

  • Provide technical support and solutions to ASUS Authorized Service Centres and service partners through the ticketing system within agreed SLA.
  • Diagnose and troubleshoot PC/notebook hardware issues, identify faults and recommend appropriate corrective actions.
  • Conduct root cause analysis (RCA) for recurring or complex technical issues and coordinate appropriate solutions with relevant teams. ...
Posted
9 days ago

KL City

  • JOB DESCRIPTION FOR INTERN
  • • Provide 1st level support (Install, Setup, Configure, Data migration, Upgrades)
  • • Provide 1st Level support and maintenance for desktop/laptop and related peripherals. ...
Posted
4 days ago

KL City

  • Our Company
  • Getronics is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific, Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets.
  • Our services portfolio is designed to build digital experiences that drive real business outcomes. Our capabilities span across Digital Workplace, Cloud Services, Smart Spaces, Business Applications, Security & Compliance, Field & On-Site Support, Service Desk and Network Services. ...
Posted
3 days ago

KL City

  • Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
  • Monitor service desk ticket queues to ensure timely response, resolution, and closure of incidents and requests according to SLAs.
  • Act as the primary escalation point for complex or high-priority technical issues, collaborating with IT teams and stakeholders as needed. ...
Posted
7 days ago

Rosemallow Technologies

KL City

  • Receive and manage IT incidents and service requests from clients/users.
  • Provide first-level technical support through phone, email, WhatsApp or ticketing system.
  • Record complete incident details and user information in the ticketing system. ...
Posted
a month ago
  • Daily ICT maintenance
  • Maintain computers, servers, network equipment, software, applications, databases, and storage.
  • Troubleshoot technical problems when systems or equipment fail. ...
Posted
23 days ago

KL City

  • Professional development
  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
  • When is your internship duration? ...
Posted
24 days ago

KL City

  • Provide technical support to Japanese-speaking customers and partners via email, chat, online community platforms, and occasional phone support.
  • Investigate and troubleshoot technical issues using logs and diagnostic tools.
  • Identify root causes and implement long-term solutions where possible. ...
Posted
4 days ago

KL City

  • Candidates should possess skills in Technical Support and Information Technology, with the ability to handle common hardware, software, and network issues.
  • Candidates should possess skills in Troubleshooting, including diagnosing problems, identifying root causes, and implementing effective solutions.
  • Candidates should possess skills in Service Desk and Help Desk Support, managing tickets, prioritizing requests, and delivering timely, customer-focused assistance. ...
Posted
a month ago

KL City

  • Strong Technical Support and Troubleshooting skills to resolve user issues efficiently.
  • Knowledge of Information Technology fundamentals, including hardware, software, and basic networking.
  • Experience with IT Service Management practices and ticketing systems. ...
Posted
24 days ago

KL City

  • Answers and responds to inbound calls \chat\email from end-users regarding issues
  • Creates and documents all support calls from the user community into the service desk tracking software (ITSM tool)
  • Applies skills to resolve all technical trouble tickets at the service desk before referring to technical support ...
Posted
20 days ago

KL City

  • Lead, mentor, and develop the IT Service Desk team to ensure high performance and engagement.
  • Manage scheduling, workload distribution, and resource planning to meet service
  • Conduct regular performance reviews, set KPIs, and implement development ...
Posted
24 days ago

KL City

  • Act as the primary escalation point for all critical and high-priority IT incidents.
  • Lead and manage Service Desk (L1) operations across calls, emails, chat, and ticketing platforms.
  • Monitor, manage, and ensure adherence to SLA/OLA targets (response, resolution, backlog). ...
Posted
25 days ago

KL City

  • Flexible working hours
  • Medical coverage, with option to include dependants
  • Extra leave for family and caregiving needs ...
Posted
9 days ago

KL City

  • Flexible working hours
  • Medical coverage, with option to include dependants
  • Extra leave for family and caregiving needs ...
Posted
a month ago

KL City

  • Job title : Cloud And Infrastructure Engineer (Service Desk Engineer)
  • Location : Kuala Lumpur, Malaysia
  • Salary : RM9,000 - RM10,000 ...
Posted
18 days ago