It Support Jobs in Kuala Lumpur - October 2026 - Urgent Hiring - Page 16

Showing 1,144 jobs results for "it support" in Kuala Lumpur
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KL City

  • Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
  • Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
  • Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
24 days ago

KL City

  • K3 Advisory Group is a UK professional services firm with 1,200+ staff spanning corporate finance, tax, restructuring and insolvency, legal, financial planning and technology-enabled advisory services.
Posted
10 days ago

KL City

  • Candidates should possess strong Technical Support and Troubleshooting skills for software, hardware, and network environments.
  • Candidates should possess solid Analytical Skills to diagnose issues, interpret error logs, and identify root causes.
  • Candidates should possess Customer Support and Customer Service skills to interact professionally with healthcare providers and staff. ...
Posted
24 days ago

KL City

  • Act as first point of contact (Level 1) for IT incidents and service requests; triage, log and prioritise tickets in line with SLAs; escalate to Level 2, infrastructure and external providers as required.
  • Provide remote support for hardware, software, Microsoft 365 (Outlook, Teams, SharePoint, Entra ID) and business applications including Turnkey IPS and Virtual Cabinet.
  • Manage user account lifecycle: provisioning, access changes and de-provisioning in line with Access Control Policy and least-privilege principles. ...
Posted
11 days ago

KL City

  • Act as first point of contact (Level 1) for IT incidents and service requests; triage, log and prioritise tickets in line with SLAs; escalate to Level 2, infrastructure and external providers as required.
  • Provide remote support for hardware, software, Microsoft 365 (Outlook, Teams, SharePoint, Entra ID) and business applications including Turnkey IPS and Virtual Cabinet.
  • Manage user account lifecycle: provisioning, access changes and de-provisioning in line with Access Control Policy and least-privilege principles. ...
Posted
11 days ago

KL City

  • Provide first and second-level support for application-related issues, ensuring timely resolution.
  • Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
  • Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
14 days ago

KL City

  • Act as a single point of contact to all users of Kerry ICT systems through a variety of ICT support channels
  • Logging of all incidents accurately, ensuring all relevant information is obtained and recorded on incident logging software
  • Deliver outstanding customer service standards by answering calls promptly, remain courteous and professional at all times ...
Posted
11 days ago

KL City

  • Opportunities for promotion
  • Professional development
  • Desired Competencies (Technical/Behavioral Competency) ...
Posted
11 days ago

KL City

  • Manage, maintain, and monitor physical and virtual server environments to ensure optimal performance and availability.
  • Perform regular server maintenance, updates, security patches, and system health monitoring.
  • Manage database performance, maintenance, backup, and recovery activities. ...
Posted
4 days ago

KL City

  • Maintain deep communication application system knowledge in order to
  • Support production Client Lifecycle Management Platform
  • Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
21 days ago

KL City

  • Candidates should possess strong Technical Support and Help Desk Support skills, including handling user requests and resolving common IT issues.
  • Candidates should possess solid Information Technology and System Administration skills for managing operating systems, user accounts, and basic network configurations.
  • Candidates should possess advanced Troubleshooting skills to diagnose hardware, software, and connectivity problems efficiently. ...
Posted
10 days ago

KL City

  • Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
  • Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
  • Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
19 days ago

KL City

  • Act as a single point of contact to all users of Kerry ICT systems through a variety of ICT support channels
  • Logging of all incidents accurately, ensuring all relevant information is obtained and recorded on incident logging software
  • Deliver outstanding customer service standards by answering calls promptly, remain courteous and professional at all times ...
Posted
14 days ago

KL City

  • Support the management of the IT Service Desk to ensure standardized, efficient, and high-quality IT support services for internal customers.
  • Respond promptly to system alerts, incidents, and service requests, coordinating timely escalation and resolution to achieve complete incident closure.
  • Provide desktop and end-user support by installing, configuring, troubleshooting, and maintaining Windows and macOS operating systems, laptops, desktops, printers, and mobile devices. ...
Posted
15 days ago

KL City

  • Manage, maintain, and monitor physical and virtual server environments to ensure optimal performance and availability.
  • Perform regular server maintenance, updates, security patches, and system health monitoring.
  • Manage database performance, maintenance, backup, and recovery activities. ...
Posted
12 days ago

KL City

  • Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
  • The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
  • 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. ...
Posted
11 days ago

KL City

  • Support meeting rooms, basic A/V and video conferencing setups as needed
  • Basic networking knowledge including TCP/IP, LAN, WAN, Wi‑Fi, DNS, DHCP, DFS and Group Policy Objects (GPO)
  • Automation and operations exposure such as IT Infrastructure Library (ITIL), PowerShell, Python or shell scripting ...
Posted
22 days ago

KL City

  • Provide Level 1 remote desktop support and perform other activities based on SOPs.
  • Route issues to internal 2nd and 3rd level IT support teams.
  • Provide hardware, software, and network problem diagnosis and resolution via telephone, email, and chat for end users. ...
Posted
8 days ago

KL City

  • Act as the first point of contact for IT incidents and service requests across the APAC region.
  • Deliver prompt, professional, and customer-focused support through approved support channels.
  • Resolve incidents and requests at first contact wherever possible to minimise business disruption. ...
Posted
17 days ago

KL City

  • Technical Service Desk
  • Must-Have:
  • § Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses ...
Posted
11 days ago

KL City

  • Position: Service Desk Engineer
  • Location: Kuala Lumpur, Malaysia
  • Employment Type: Fixed-Term Contract (FTC) ...
Posted
12 days ago

KL City

  • Position: Service Desk Engineer
  • Location: Wisma LYL, Kuala Lumpur, Malaysia
  • Employment Type: Fixed-Term Contract (FTC) ...
Posted
12 days ago

KL City

  • Deliver outstanding technical support via emails and chats;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology; ...
Posted
8 days ago

Tata Consultancy Services

KL City

  • Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
  • Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
  • The goal is to create value for clients that will help preserve the company’s reputation and business. ...
Posted
24 days ago

KL City

  • Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
  • Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
  • Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
a month ago

KL City

  • Learn and understand the different types of valves and related products supplied by the company.
  • Help compile and organize engineering documents, datasheets, and drawings.
  • Coordinate with internal teams (project engineer & document controller) to obtain required technical information. ...
Posted
11 days ago

KL City

Posted
a month ago

KL City

  • Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
  • Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
  • Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
24 days ago

KL City

  • Our Company
  • Getronics is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific, Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets.
  • Our services portfolio is designed to build digital experiences that drive real business outcomes. Our capabilities span across Digital Workplace, Cloud Services, Smart Spaces, Business Applications, Security & Compliance, Field & On-Site Support, Service Desk and Network Services. ...
Posted
8 days ago

KL City

  • Provide technical support and solutions to ASUS Authorized Service Centres and service partners through the ticketing system within agreed SLA.
  • Diagnose and troubleshoot PC/notebook hardware issues, identify faults and recommend appropriate corrective actions.
  • Conduct root cause analysis (RCA) for recurring or complex technical issues and coordinate appropriate solutions with relevant teams. ...
Posted
14 days ago