Respond to customer enquiries and requests in a timely and professional manner, including the preparation and issuance of invoices.
Process and coordinate repair orders in close collaboration with the Repair Sales Managers.
Coordinate the movement of incoming and outgoing spare parts with the logistics and planning teams, as well as freight forwarders, to ensure timely delivery....
Respond to customer enquiries and requests in a timely and professional manner, including the preparation and issuance of invoices.
Process and coordinate repair orders in close collaboration with the Repair Sales Managers.
Coordinate the movement of incoming and outgoing spare parts with the logistics and planning teams, as well as freight forwarders, to ensure timely delivery....
Provide hands-on L2/L3 engineering support for JD APAC digital services across Shopify Plus web, mobile app, kiosk and connected integrations.
Monitor service health and customer journeys using platform, application and observability tooling; identify issues before they materially affect customers or operations.
Triage, troubleshoot and resolve production incidents, defects and recurring problems, coordinating with internal teams and vendors through restoration and follow-up....
Plan and deliver product demonstrations and user training tailored to customers’ clinical needs and workflows, in collaboration with the sales team.
Provide ongoing application support, including refresher training and follow-up visits, to strengthen user confidence, product utilization and customer satisfaction.
Assess customers’ clinical workflow and technical requirements, and provide application input on suitable product configurations and integration with existing equipment and systems....
Team Setup & Strategy: Establish operations from scratch, define Day 1 and long-term support roadmaps, and develop operational manuals and capacity planning.
Operational Excellence: Oversee daily service delivery, resolve escalated complaints, drive process optimization/automation, and manage governance and risk.
Performance & Team Management: Define and track key performance metrics (e.g., NPS, resolution time, customer satisfaction), recruit and coach high-performing talent, and foster a customer-centric culture....
E-Bumi Sdn. Bhd. is a Malaysia technology solution provider with over 20 years of experience specialising in AI Analytics to support CCTV surveillance system, and advanced sound systems.
We help businesses across retail, manufacturing, and warehousing turn real-world activity into actionable insights through AI – powered analytics – enabling better customer understanding, operational efficiency, space utilization and security....
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
We are looking for Marketing Support to assist with financial and administrative of sales and marketing operations, ensuring updated system records of all leads and opportunities, seamless processing of purchase orders, invoicing, vendor management, and payment tracking. This role requires strong attention to detail, excellent organizational skills, and the ability to coordinate across teams....
Follow up with dealers daily on all pending cases.
Assist in training new dealers and admin staff on the submission process.
Support business dealers on post-sales service matters with backend teams (e.g. bill disputes, International Roaming activation, SIM replacement, unbarring requests, bill printing, back-end support, account restructuring, company info updates, handset delivery issues, etc.)....
Follow up with dealers daily on all pending cases.
Assist in training new dealers and admin staff on the submission process.
Support business dealers on post-sales service matters with backend teams (e.g. bill disputes, International Roaming activation, SIM replacement, unbarring requests, bill printing, back-end support, account restructuring, company info updates, handset delivery issues, etc.)....
The Customer Sales Support Junior Executive provides daily administrative and operational support to the Sales and Customer Service teams, ensuring customer orders, invoices, and enquiries are handled accurately and efficiently.