Serve as the senior (L3) escalation point for application incidents and change requests that require code-level fixes on the Mendix Low-Code Platform.
Perform thorough investigation and root cause analysis of reported issues, and design and implement code changes to resolve bugs and deliver small change requests (CRs).
Coordinate and execute deployments of fixes and changes, ensuring releases do not disrupt the client's ongoing project team, timelines, or environments.
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Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times
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We're looking for a Finance Senior Executive to manage the full spectrum of accounting and finance functions, including full set accounts, financial reporting, cash flow, budgeting, and statutory compliance.
If you have experience in full set accounting and enjoy working in a fast-paced environment, we'd love to hear from you.
Manage full set accounts and ensure timely, accurate financial reporting.
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Century Software (Malaysia) Sdn Bhd, a subsidiary of Censof Holdings Berhad, is a leading provider of financial management and software solutions. Our mission is to empower businesses with innovative technology that drives growth and efficiency. We are seeking dynamic and talented individuals to join our team and contribute to our continued success.
Serve as the senior (L3) escalation point for application incidents and change requests that require code-level fixes on the Mendix Low-Code Platform.
Perform thorough investigation and root cause analysis of reported issues, and design and implement code changes to resolve bugs and deliver small change requests (CRs).
Coordinate and execute deployments of fixes and changes, ensuring releases do not disrupt the client's ongoing project team, timelines, or environments.
...
Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
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Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
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Provide real time human-assisted customer support via various channels including but not limited to voice, live chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good relationships with Digibank customers in Singapore
Guide our customers in using the Digibank application and resolve issues as per SOPs via self serve tools, HelpCentre and FAQs.
Clear understanding and adherence to the SOPs, resolution solutioning and on-going process improvements
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Coordinate and follow up with relevant stakeholders, including Sales Agencies, Credit Control Department, Accounts Department, Mortgage Team, Sales Admin Department, and purchasers, on all matters related to booking and sales documentation.
Review, verify, and ensure all booking forms, sales documents, and supporting documents are complete, accurate, and submitted according to the required timeline.
Ensure sales agents comply with established sales documentation procedures, guidelines, and Standard Operating Procedures (SOPs).
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Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
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Gain real-world experience making cold calls to understand customer needs and generate leads.
Learn the basics of consultative selling and CRM tools.
CADVision Systems, your trusted SOLIDWORKS and SolidCAM authorized partner in Malaysia and Singapore, dedicated to enhancing design capabilities and providing exceptional software support.
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