It Support Technician Jobs in Federal Territory - September 2026 - Urgent Hiring

Showing 155 jobs results for "it support technician" in Federal Territory
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Katalyst Data Management

KL City

  • Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an IT Support Technician in Kuala Lumpur, Malaysia to provide hands-on technical support to employees and operational teams across Katalyst’s Kuala Lumpur locations. This is an exciting opportunity to support reliable local technology operations while collaborating with global IT teams to resolve complex technical issues.
Posted
20 days ago
  • Candidates should possess strong Technical Support and Troubleshooting skills to diagnose and resolve system issues effectively.
  • Candidates should possess solid Analytical Skills to identify root causes, interpret technical information, and propose practical solutions.
  • Candidates should possess Customer Support and Customer Service skills to communicate clearly, manage expectations, and ensure positive user experiences. ...
Posted
2 days ago

Tata Consultancy Services

KL City

  • Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
  • Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
  • The goal is to create value for clients that will help preserve the company’s reputation and business. ...
Posted
9 days ago

KL City

  • Candidates should possess strong Technical Support and Troubleshooting skills for software, hardware, and network environments.
  • Candidates should possess solid Analytical Skills to diagnose issues, interpret error logs, and identify root causes.
  • Candidates should possess Customer Support and Customer Service skills to interact professionally with healthcare providers and staff. ...
Posted
9 days ago

KL City

  • Key requirements:
  • Experience in DWDM/OTN/transmission network maintenance, preferably with experience in telecommunications operators, telecom equipment vendors, or telecom network maintenance projects.
  • The resume should clearly demonstrate hands-on experience in DWDM/OTN equipment maintenance, fault troubleshooting, or network operations and maintenance. ...
Posted
a day ago

KL City

  • Helpdesk & Incident Response: Serve as the primary responder for inbound technical tickets via Zoho Desk, phone, and chat; triage, categorize, and document issues accurately.
  • Basic System & Endpoint Management: Perform routine endpoint monitoring, patch management, software installations, and device onboardings/offboardings using NinjaOne RMM.
  • Troubleshooting: Diagnose and resolve common Level 1 IT issues, including Windows/macOS OS glitches, password resets, Microsoft 365/Google Workspace account issues, network connectivity, and basic printer/peripheral setups. ...
Posted
3 days ago

KL City

  • Provide support and resolution on 1st level end-user telephonic/email enquiries and issues on in-house and external applications and standard PC and notebook problem related to Hardware and Operating System, file/print services.
  • Logging of service desk calls and documentation of all user requests and problem resolution in Ticketing system.
  • Troubleshooting, setup all PC hardware, notebook, MS Windows, O365, Internet browser, VPN, wireless, Outlook email client and other in house or external application problems. ...
Posted
21 days ago

KL City

  • Provide regular on site technical assistance to end users.
  • Support the successful delivery of the CMW migration programme.
  • Improve user experience through timely incident resolution and request fulfilment. ...
Posted
6 days ago

KL City

  • Provide support through phone and web-case to answer inquiries and resolve technical problems.
  • Work with customers to determine the root cause of problems.
  • Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity. ...
Posted
8 days ago

KL City

  • Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
  • Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
  • Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
9 days ago

KL City

  • The IT Support Engineer / Junior Technologist is based in our Kuala Lumpur office and looks after IT for the 1000heads APAC business, roughly 40 people across Kuala Lumpur, Sydney, Melbourne and Tokyo. The role splits three ways: around 40% is day-to-day IT support for APAC, around 10% is working with our global IT team in London and covering the occasional out-of-hours request, and the remaining 50% is spent on regional technology projects alongside our Technical Director, AI Specialist and Full Stack Developer.
Posted
8 days ago

KL City

  • 2 to 4 years in an IT support or IT engineer role, ideally supporting more than one office
  • Strong troubleshooting across macOS and Windows
  • Confident with Microsoft 365 and Entra ID; working knowledge of Google Workspace ...
Posted
9 days ago

KL City

  • Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
  • Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
  • Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
21 days ago

KL City

  • Job title : Cloud And Infrastructure Engineer (Service Desk Engineer)
  • Location : Kuala Lumpur, Malaysia
  • Salary : RM9,000 - RM10,000 ...
Posted
8 days ago

KL City

  • On-Site Field Service & Diagnostics: Serve as the first-line technical specialist for scheduled preventive maintenance, emergency breakdown troubleshooting, and system health checks across industrial robotic installations.
  • Cross-Border Technical Alignment: Partner closely with APAC Technical Centers to diagnose root-cause system anomalies, translate complex operational issues, and implement permanent engineering counter-measures.
  • Commercial Value Discovery: Act as a trusted technical advisor to plant managers and automation leads. Identify on-site technical gaps, recommending firmware updates, spare-part replacements, cycle-time optimizations, and automation retrofits that generate qualified commercial leads. ...
Posted
a month ago

KL City

  • Image and install software on Windows and Apple laptops/desktops, including iMacs, ensuring proper configuration for new setups, system moves, additions, and changes.
  • Provide remote software installation and support.
  • Troubleshoot and resolve post-deployment issues across multiple platforms, including Windows, MacOS, and mobile devices. ...
Posted
21 days ago

KL City

  • Responsibilities:
  • Technical Enablement & Training – Develop and execute training and assessment programs to enhance pre-sales and post-sales capabilities for local partners in Malaysia on products such as ZW3D and ZWCAD. Establish tracking records to monitor progress and empower partner growth.
  • Sales Pre-Sales Support & SOP Extension – generate pre-sales solutions and deliver product value demonstrations for end customers in Malaysia's manufacturing (MFG) industry, targeting products including ZW3D and ZWCAD, to drive business process advancement. And finally Enable to the Local Partner like Point 1. ...
Posted
a month ago

KL City

  • Provide technical support and solutions to ASUS Authorized Service Centres and service partners through the ticketing system, ensuring cases are resolved within the agreed Service Level Agreement (SLA).
  • Monitor and follow up on technical support tickets to ensure timely resolution and proper case closure.
  • Perform technical diagnosis and troubleshooting for hardware-related issues, including identifying faults and recommending appropriate corrective actions. ...
Posted
14 days ago
  • Install, configure, and support VoIP systems, IP PBX, and SIP Trunking.
  • Troubleshoot hardware, software, network, and telephony issues.
  • Provide remote and on-site technical support to customers. ...
Posted
a month ago

KL City

  • Install, configure and troubleshoot PCs, laptops/notebooks, printers and scanners, including related hardware components.
  • Install, configure and troubleshoot Microsoft Windows Operating Systems and Microsoft applications.
  • Install, troubleshoot and maintain McAfee Antivirus, security patches, hotfixes and updates for Microsoft and other applications. ...
Posted
a month ago

KL City

  • Install, configure and troubleshoot PCs, laptops/notebooks, printers and scanners, including related hardware components.
  • Install, configure and troubleshoot Microsoft Windows Operating Systems and Microsoft applications.
  • Install, troubleshoot and maintain McAfee Antivirus, security patches, hotfixes and updates for Microsoft and other applications. ...
Posted
a month ago

KL City

  • We are seeking an enthusiastic IT Support Engineer with 4 years of hands-on experience in desktop support and IT operations.
  • The ideal candidate will provide front-line technical support for users , assisting with IT infrastructure and systems that support a securities trading environment.
  • This role will involve day-to-day IT service delivery, troubleshooting, and resolving Level 1 technical issues across desktops, standard applications, video conferencing tools, IP phone systems, and onboarding/offboarding procedures. ...
Posted
a month ago

KL City

  • Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
  • Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
  • Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
a month ago
  • Provide technical support for VoIP systems, IP PBX, SIP Trunking, and networking issues.
  • Install, configure, maintain, and troubleshoot VoIP solutions.
  • Diagnose and resolve hardware, software, and network-related issues. ...
Posted
a month ago

KL City

  • We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
  • Provide support through phone and web-case to answer inquiries and resolve technical problems.
  • Work with customers to determine the root cause of problems. ...
Posted
a month ago

KL City

  • Provide support through phone and web-case to answer inquiries and resolve technical problems.
  • Work with customers to determine the root cause of problems.
  • Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity. ...
Posted
a month ago

KL City

  • Lead and oversee daily Backup & Archival operations, including team management and technical guidance.
  • Design, implement, and maintain enterprise backup, archival, and storage solutions.
  • Develop and manage backup, retention, disaster recovery (DR), and compliance policies. ...
Posted
21 days ago

KL City

  • Provide Level 1/Level 2 technical support for Windows desktops, laptops, workstations, printers, mobile devices, and peripherals.
  • Troubleshoot hardware, software, operating system, network, and application-related issues.
  • Perform installation, configuration, upgrading, imaging, and maintenance of PCs and laptops. ...
Posted
21 days ago
WFH

KL City

  • Conducting continuous product testing.
  • Assisting customers in deploying and configuring security solutions (mostly remote)
  • Onboard new SaaS customers ...
Posted
a month ago

KL City

  • Deliver technical training and enablement for local partners on CAD software (ZW3D, ZWCAD).
  • Provide pre-sales technical consulting, product demos, and solution presentations to manufacturing customers.
  • Support implementation, onboarding, and post-sales technical guidance for key accounts. ...
Posted
a month ago

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