It Technical Support Jobs in Federal Territory - October 2026 - Urgent Hiring - Page 4

Showing 204 jobs results for "it technical support" in Federal Territory
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KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
21 days ago

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
21 days ago

Logicalis Asia Pacific

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
21 days ago

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
21 days ago

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
21 days ago

Logicalis Asia Pacific

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
21 days ago

KL City

  • At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
  • As the Architects of Change, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
  • You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement. ...
Posted
21 days ago

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
22 days ago

Logicalis Asia Pacific

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
22 days ago

KL City

  • Provide Level 1 and Level 2 IT support via ticketing systems, phone, email, remote support tools, and onsite assistance.
  • Troubleshoot and resolve issues related to hardware, software, operating systems, networks, printers, and business applications.
  • Deliver onsite technical support for desktops, laptops, printers, POS systems, and other IT devices. ...
Posted
a month ago

Logicalis Asia Pacific

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
a month ago

KL City

  • Respond promptly to client enquiries via phone, email, and ticketing system
  • Handle frustrated or urgent clients calmly and professionally
  • Acknowledge issues clearly, set expectations, and provide regular updates ...
Posted
7 days ago

JAG CAPITAL BERHAD

KL City

  • Assist the IT team in providing day-to-day IT support to employees.
  • Assist with hardware and software troubleshooting, including computers, printers, network and other IT equipment.
  • Support user account setup, access management and system configuration. ...
Posted
13 days ago

KL City

  • Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses
  • Bilingual support skills to accurately understand inquiries and responses in English and Japanese, and to accurately translate them into Japanese or English.
  • Compose thoughtful, personalized responses for a variety of end user requests ...
Posted
15 days ago

KL City

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Handle all incidents and request by escalating tickets to the right channel
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions ...
Posted
16 days ago

KL City

  • Lead and maintain end-to-end IT operations including infrastructure, network, systems, endpoints, and security controls across Malaysia and China offices.
  • Provide regional IT support and coordination for China operations, including on-site support when required.
  • Support business-critical IT systems, ensuring high availability, performance, and security. ...
Posted
14 days ago

KL City

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Handle all incidents and request by escalating tickets to the right channel
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions ...
Posted
25 days ago

KL City

  • Provide L1/L2 support for enterprise business applications.
  • Investigate, troubleshoot, and resolve system issues while ensuring timely communication to stakeholders.
  • Manage incidents from initial reporting through resolution and closure. ...
Posted
a day ago

KL City

  • Provide first-level support for systems and applications used by the Risk Engineering team.
  • Investigate and troubleshoot system issues raised by users and coordinate with relevant IT or technical teams for resolution.
  • Monitor system performance and follow up on incidents, defects, and outstanding technical issues. ...
Posted
a day ago

KL City

  • Managing and coordinating the response to all critical, and high severity incidents Point of Contact for internal stakeholders for all high severity Incidents
  • Responsible for chairing and driving critical incident management bridges Coordinate rapid and effective response to critical Incidents including escalation, follow through, dissemination of workarounds, or resolution advice and closure.
  • Responsible for timely, clear, accurate and punctual communications to internal stakeholders in conjunction with key vendors, identify and drive continuous service improvement opportunities to enhance Incident Management practices ...
Posted
a day ago

KL City

  • Provide Level 2 support for enterprise and customer-facing applications.
  • Investigate and resolve application, database, and system-related issues.
  • Perform impact assessments and coordinate incident resolution activities. ...
Posted
4 days ago

Kamlax Global Technologies SDN BHD

KL City

  • Provide first-line IT support and troubleshoot technical issues.
  • Handle incidents and service requests using ServiceNow.
  • Support Microsoft 365, Entra ID, Windows, endpoints, VPN, and connectivity. ...
Posted
4 days ago

Demant Technology And Innovation Centre Malaysia

KL City

  • Provide Level 1 and Level 2 IT support via phone, email, remote access, and onsite assistance.
  • Troubleshoot, maintain, and configure hardware, software, and peripheral devices.
  • Deliver IT services in accordance with established ITIL-based processes, including incident management, request fulfilment, change management, release management, and business-critical support. ...
Posted
5 days ago

Westin Hotels & Resorts

KL City

Posted
7 days ago
  • Run activity : handle and manage system alerts until resolution and process user 's requests (analyze and debug)
  • Participate to projects and develop, maintain, and optimize scripts and SQL databases, ensuring data integrity of reconciliation applications.
  • Troubleshoot infrastructure middleware components such as FTP servers and MQ messaging services and correspond with the infrastructure providers for fixes or incidents. ...
Posted
7 days ago

KL City

  • Responsible for system analysis, system design, application development & support, report generation, enquiry screens development, version development, amendment and enhancement for applications assigned.
  • Ensure amended and enhanced systems meet user functional requirement specifications.
  • Ensure that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and able to facilitate future maintenance and enhancements.
Posted
8 days ago

KL City

  • If you are looking to excel and make a difference, take a closer look at us…
  • We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
8 days ago

KL City

  • Monitor incoming requests and action cases.
  • Classify cases correctly to meet SLA requirements.
  • Manage assigned cases to resolution within SLA, keeping records up to date. ...
Posted
8 days ago

KL City

  • Be the go-to person for application operations, helping users resolve system issues and keeping business activities running smoothly.
  • Investigate and troubleshoot incidents by identifying root causes, reproducing issues, and working towards timely resolution.
  • Own issues from start to finish, ensuring incidents are properly tracked, followed up, and closed with clear outcomes. ...
Posted
8 days ago
  • Cell phone reimbursement
  • Gym membership
  • Cell phone reimbursement ...
Posted
9 days ago

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