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It Technical Support Jobs in Kuala Lumpur - August 2026 - Urgent Hiring
Paparan 312 hasil carian kerja kosong untuk
"it technical support"
di Kuala Lumpur
Jangan lepaskan peluang untuk kerja It Technical Support terkini! di Kuala Lumpur
Urus Pemberitahuan
Undisclosed
KL City
- Provide first and/or second line technical support to customers.
- Ensure user support calls are accurately logged.
- Ensure calls are kept updated and all relevant details documented. ...
Posted
a month ago
Undisclosed
KL City
- Provide advanced technical analysis and troubleshooting for complex desktop, laptop, printer, application, network, and basic server-related issues
- Take end-to-end ownership of escalated incidents and service requests, ensuring resolution within agreed SLA timelines
- Act as a Level 2 escalation point, supporting Service Desk (L1) and coordinating with specialist teams and vendors where required ...
Posted
a month ago
MYR2,800 - MYR4,000 Sebulan
KL City
- Provide technical support to customers by assisting with product installation, troubleshooting, maintenance, and after-sales service. Work closely with the sales and engineering teams to ensure customer satisfaction and efficient project execution.
- Provide technical support and consultation to customers regarding automotive equipment and engineering solutions.
- Diagnose and troubleshoot technical issues via phone, email, remote support, or onsite visits. ...
Posted
16 days ago
MYR2,800 - MYR4,000 Sebulan
KL City
- Provide technical support to customers by assisting with product installation, troubleshooting, maintenance, and after-sales service. Work closely with the sales and engineering teams to ensure customer satisfaction and efficient project execution.
- Provide technical support and consultation to customers regarding automotive equipment and engineering solutions.
- Diagnose and troubleshoot technical issues via phone, email, remote support, or onsite visits. ...
Posted
16 days ago
Undisclosed
KL City
- Act as the primary technical escalation point for customer support issues.
- Investigate, troubleshoot, and resolve complex application, payment, and system incidents within agreed service levels.
- Perform root cause analysis and drive permanent resolution of recurring issues. ...
Posted
a day ago
Undisclosed
KL City
- Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA.
- Track ticket status and make sure no missing SLA (service level agreement).
- To prepare daily and detailed technical support report. ...
Posted
4 days ago
MYR2,500 - MYR2,800 Sebulan
KL City
- Cell phone reimbursement
- Meal allowance
- Opportunities for promotion ...
Posted
4 days ago
MYR2,500 - MYR2,800 Sebulan
KL City
- Cell phone reimbursement
- Meal allowance
- Opportunities for promotion ...
Posted
4 days ago
Undisclosed
KL City
- Provide first-level technical support for hardware, software, network, and Microsoft 365-related issues.
- Assist with the setup, installation, configuration, and maintenance of computers, printers, and other IT equipment.
- Support user account administration, including account creation, access management, and password resets. ...
Posted
8 days ago
Undisclosed
KL City
- Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA.
- Track ticket status and make sure no missing SLA (service level agreement).
- To prepare daily and detailed technical support report. ...
Posted
10 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
13 days ago
Undisclosed
KL City
- Provide technical assistance and support to customers and team members via phone, email, or chat.
- Troubleshoot software and hardware issues reported by team members and customer.
- Diagnose and resolve technical problems related to computer systems, software applications, and network connectivity. ...
Posted
14 days ago
Undisclosed
KL City
- Assist in monitoring, tracking, and updating customer support tickets to ensure timely resolution.
- Support the team in handling customer queries via email and internal communication channels under supervision.
- Perform initial troubleshooting of basic technical issues and escalate complex cases when necessary. ...
Posted
16 days ago
Undisclosed
KL City
- Your primary role is to provide Level 3/ Level 4 application support for designated customers and software applications, providing outstanding service and solutions to Octave’s customers through the handling of issues relating to the support of Octave’s Protect products and services.
- You will seek to resolve problems, with a customer service focus. This may include research, collaboration, learning and training of others via phone, email or in person. Part of a support team, you will share knowledge and challenge the status quo, looking to improve process and procedure to ensure customer satisfaction.
- Provide Level 2/3 technical support for business applications and systems ensuring SLAs are consistently met. ...
Posted
16 days ago
Undisclosed
KL City
- Provide Level 1 and Level 2 technical support for end users on hardware, software, and IT-relatedissues.
- Diagnose and resolve desktop, laptop, printer, peripheral, and connectivity issues.
- Handle incidents, service requests, and problem tickets within agreed SLA and KPI targets. ...
Posted
a day ago
MYR4,000 - MYR4,000 Sebulan
Kerja di Rumah
KL City
- Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices).
- Determine the problem and provide a technical resolution within the contact or by dispatching for service.
- Resolve the cases from end to end, make follow up and regularly update the customers on the case progress. ...
Posted
4 days ago
Undisclosed
KL City
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
6 days ago
MYR2,000 - MYR3,000 Sebulan
KL City
- Job Description
- Clinical Support
- - Assist healthcare professionals with the proper use of medical devices or clinical systems. ...
Posted
17 days ago
Undisclosed
KL City
- Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
- Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
- Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
6 days ago
Undisclosed
KL City
- Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
- Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
- Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
7 days ago
Undisclosed
KL City
- About the role
- We are looking for enthusiastic early-career IT Technical Support professionals (1–3 years of experience) with a strong foundation in the Korean language and a passion for technology. This role offers an exciting opportunity to further develop your career in the dynamic field of IT networking, where you will gain hands-on exposure to areas such as Collaboration, Enterprise Networking, Service Provider Networking, and Network Security while enhancing your technical and problem-solving skills.
- Key Responsibilities ...
Posted
8 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
- Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
- Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
18 days ago
Undisclosed
KL City
- Develop and deliver robot operation and maintenance training programs for dealers and customers
- Prepare training materials, operation manuals, certification assessments, and related documentation
- Conduct technical training sessions and provide operational guidance to users ...
Posted
9 days ago
Undisclosed
KL City
- Candidates should possess strong Technical Support and Troubleshooting skills for software and hardware systems.
- Candidates should possess solid Customer Support and Customer Satisfaction skills to manage inquiries and build long-term relationships.
- Candidates should possess good Analytical Skills to diagnose issues, interpret logs, and propose effective solutions. ...
Posted
18 days ago
Undisclosed
KL City
- Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
- Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
- Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
18 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
20 days ago
Undisclosed
KL City
- Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
- The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
- 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. ...
Posted
16 days ago
Undisclosed
KL City
- Candidates should possess strong Technical Support and Troubleshooting skills to diagnose, resolve, and document issues efficiently.
- Candidates should possess solid Information Technology knowledge, including basic networking, operating systems, and common business applications.
- Candidates should possess clear and professional Communication skills to interact with non-technical users and cross-functional teams. ...
Posted
16 days ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
9 days ago
Undisclosed
KL City
- Provide first-level support for banking applications and systems.
- Monitor application performance and report issues to senior team members.
- Respond to user queries and troubleshoot problems in a timely manner. ...
Posted
14 days ago
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