End-to-End Ownership: Lead, plan, and execute IT and projects from initial scoping and requirements gathering through to deployment and final delivery.
Stakeholder Management: Act as the primary point of contact for internal stakeholders, vendors, and cross-functional teams to align project goals.
Human Resources (HR)
Employee Relations
Recruitment/Talent Acquisition
Performance Management
HR Policies and Procedures
Compensation and Benefits
Training and Development
Develop detailed integration plans, including timelines, resource allocation, and milestones for SAP integration with third-party applications across the group of companies, including regional offices
Manage and oversee SAP systems and third-party applications to ensure compatibility and optimal performance.
Perform data mapping and transformation to ensure accurate data flow between SAP and third-party applications.
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Develop detailed integration plans, including timelines, resource allocation, and milestones for SAP integration with third-party applications across the group of companies, including regional offices
Manage and oversee SAP systems and third-party applications to ensure compatibility and optimal performance.
Perform data mapping and transformation to ensure accurate data flow between SAP and third-party applications.
...
Lead virtualization technical solutioning, support, and strategy, including developing business cases for technology transformations such as Windows 365 migrations.
Oversee the daily technical management of Citrix Virtualization Desktop Infrastructure, Microsoft Windows 365, Cloud PCs, and Virtualization Image releases.
Act as the single point of contact for Global End User Services in the region, managing queries, operational escalations, and technology change transitions.
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Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
...
Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
...