Coordinate the ISO/IEC 20000: 2018 IT Service Management (ITSMS ISO 20000:2018).
As the coordinator, you will work alongside your lead, the Service Management and Service Owner teams to ensure the compliancy of ISO 20000:2018 is met and in line with key deliverables.
Coordinate internal and external (ISO20K) audit activity and take in charge of KPI ITIL related reports, BAU and meetings of the ITSMS processes related to ISO20K audit and compliance.
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