100+ Helpdesk Jobs - June 2026 - Urgent Hiring
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"helpdesk"
MYR2,500 - MYR3,500 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- To perform day to day general administrative tasks
- Attend to incoming and outgoing phone customer phone calls
- Handle clients’ inquiries and provide assistance ...
Posted
6 days ago
MYR3,000 - MYR4,000 Sebulan
Graduan Baru
- Provide technical assistance and support to users via phone, email
- Troubleshoot technical issues and escalate as needed
- Document technical issues and resolutions in Service Desk Plus ...
Posted
3 days ago
Boleh Sembang
Social Media Customer Service - Mandarin & English
MYR3,500 - MYR4,500 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries and issues via social media platforms (e.g., Facebook, Twitter, Instagram) in both Mandarin and English, ensuring timely and accurate resolutions.
- Monitor social media channels for brand mentions, customer feedback, and emerging trends, proactively engaging with users and escalating critical issues.
- Provide exceptional customer service by addressing complaints, resolving problems, and offering support to users in a professional and empathetic manner. ...
Jadilah pemohon terawal!
Posted
3 days ago
Customer Care Officer (Life Insurance)
MYR4,500 - MYR4,800 monthly
+Pampasan Tambahan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Professionally handle inbound and outbound calls, live chats and emails from customers and distributors, ensuring a positive and consistent experience.
- Accurately document all interactions and transactions in the CRM database, maintaining up-to-date and comprehensive records.
- Resolve customer and distributor issues, ensuring timely follow-up and satisfactory outcomes. ...
Posted
3 days ago
Boleh Sembang
MYR2,800 - MYR3,200 Sebulan
Graduan Baru
Dekat Stesen Tren
- To attend to all inbound and outbound calls and emails assigned within the stipulated timeline.
- Maximizing opportunities to promote our services and products to consumers where required.
- Identify and handle customer enquiries till completion, ensuring highest accuracy and customer satisfaction. ...
Jadilah pemohon terawal!
Posted
25 days ago
Customer Excellence & Support Lead
MYR5,000 - MYR6,000 Sebulan
Dekat Stesen Tren
- · Design support workflows, escalation paths, and severity classifications aligned to mission-critical HR and payroll timelines.
- · Build and scale a knowledgeable HRMS support team with strong payroll and system understanding.
- · Define, monitor, and continuously improve SLAs aligned to enterprise SaaS expectations. ...
Posted
4 days ago
Boleh Sembang
Customer Service Technician
MYR2,000 - MYR3,000 Sebulan
Dekat Stesen Tren
- Provide first-level technical support and troubleshooting for medical devices, addressing customer inquiries via phone, email, and in-person.
- Diagnose and resolve hardware and software issues related to medical devices, ensuring minimal disruption to patient care or clinical operations.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the helpdesk management system. ...
Posted
14 hours ago
Undisclosed
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Integrated Operations Center (IOC)
- Provide Customer Service/Helpdesk Level 1 system support and Level 2 support where required for applications and systems in accordance with the agreed Service Level Agreement (SLA) to ensure system availability, reliability, and service continuity.
- Act as the first point of contact for users, managing and resolving system issues, service requests, and user inquiries in a timely and professional manner.2. Perform incident diagnosis, troubleshooting, and root cause identification, escalating complex issues to relevant technical teams when necessary to ensure timely resolution.3. Handle Incident Management, Request Management, and Standard Change Management processes in accordance with established IT service management procedures and best practices.4. Document system issues, resolutions, and workarounds, and continuously develop and update troubleshooting guides and knowledge base articles to improve support efficiency. ...
Jadilah pemohon terawal!
Posted
20 days ago
Work From Home - 金融科技ä¸č‹±ć–‡ĺ®˘ćśŤ Fintech Customer Support (Mandarin & English)
MYR3,700 - MYR4,000 monthly
Kerja di Rumah
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Competitive pay package and exclusive benefits.
- Breathe easy and feel inspired in our world-class, healthy workspace.
- Accelerate your expertise with guidance from senior mentors. ...
Posted
16 hours ago
MYR3,000 - MYR3,500 Sebulan
Dekat Stesen Tren
- • Answer inbound customer calls, including detailed recording of the issue according to defined processes.
- • Check if reported incident is covered by contract and also if caller information and address details are correct, then initiate defined actions.
- • Transform tickets created by any Customer Service channel into the Ticket system. ...
Posted
19 days ago
Boleh Sembang
MYR2,000 - MYR3,000 Sebulan
Dekat Stesen Tren
- Provide first-level technical support and troubleshooting for medical devices, addressing customer inquiries via phone, email, and in-person.
- Diagnose and resolve hardware and software issues related to medical devices, ensuring minimal disruption to patient care or clinical operations.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the helpdesk management system. ...
Posted
a month ago
Boleh Sembang
MYR2,000 - MYR3,000 Sebulan
Dekat Stesen Tren
- Provide first-level technical support and troubleshooting for medical devices, addressing customer inquiries via phone, email, and in-person.
- Diagnose and resolve hardware and software issues related to medical devices, ensuring minimal disruption to patient care or clinical operations.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the helpdesk management system. ...
Posted
a month ago
Boleh Sembang
MYR2,000 - MYR3,000 Sebulan
Dekat Stesen Tren
- Provide first-level technical support and troubleshooting for medical devices, addressing customer inquiries via phone, email, and in-person.
- Diagnose and resolve hardware and software issues related to medical devices, ensuring minimal disruption to patient care or clinical operations.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the helpdesk management system. ...
Posted
a month ago
Boleh Sembang
MYR2,000 - MYR3,000 Sebulan
Dekat Stesen Tren
- Provide first-level technical support and troubleshooting for medical devices, addressing customer inquiries via phone, email, and in-person.
- Diagnose and resolve hardware and software issues related to medical devices, ensuring minimal disruption to patient care or clinical operations.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the helpdesk management system. ...
Posted
a month ago
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