200+ L1 Support Jobs - September 2026 - Urgent Hiring
Showing 237 jobs results for
"l1 support"
Chat Available
MYR3,500 - MYR3,820 Per Month
Near Train Station
- Recommend an appropriate course of action to resolve tickets or escalate accordingly
- Ensure that tickets which cannot be resolved at this level are escalated to the next level in a timely manner, with all troubleshooting steps and information collected and documented
- Act as first point of contact via phone/email/chat or walk-in support for end users, and documents each contact including troubleshooting/action taken in appropriate system, while ensuring and promoting the image of IT as a service provider ...
Be an early applicant!
Posted
3 hours ago
Chat Available
MYR4,500 - MYR6,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform Application Daily Health Check.
- Application performance monitoring/Event management using Dynatrace tool.
- Perform first contact resolution (FCR) for specific Request or Incident if applicable. ...
Posted
20 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide Level 1 onsite IT support to end users for hardware, software, and basic network-related issues.
- Perform new joiner IT deployment, including setting up laptops/desktops, user accounts, software, peripherals, and other IT equipment.
- Troubleshoot and resolve Windows OS and operating system-level issues, including system errors, software installation, configuration, and performance issues. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR4,500 - MYR6,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform Application Daily Health Check.
- Application performance monitoring/Event management using Dynatrace tool.
- Perform first contact resolution (FCR) for specific Request or Incident if applicable. ...
Posted
20 days ago
MYR5,500 - MYR9,500 Per Month
Near Train Station
- Provide L1 application support including incident logging, triage, and resolution within SLA
- Escalate and handle L2 issues when required, including in-depth troubleshooting
- Diagnose and resolve issues across application, database, and integration layers ...
Posted
a month ago
Chat Available
MYR5,500 - MYR9,500 Per Month
Near Train Station
- Provide L1 application support including incident logging, triage, and resolution within SLA
- Escalate and handle L2 issues when required, including in-depth troubleshooting
- Diagnose and resolve issues across application, database, and integration layers ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide Level 1 onsite IT support to end users for hardware, software, and basic network-related issues.
- Perform new joiner IT deployment, including setting up laptops/desktops, user accounts, software, peripherals, and other IT equipment.
- Troubleshoot and resolve Windows OS and operating system-level issues, including system errors, software installation, configuration, and performance issues. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide Level 1 onsite IT support to end users for hardware, software, and basic network-related issues.
- Perform new joiner IT deployment, including setting up laptops/desktops, user accounts, software, peripherals, and other IT equipment.
- Troubleshoot and resolve Windows OS and operating system-level issues, including system errors, software installation, configuration, and performance issues. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide Level 1 onsite IT support to end users for hardware, software, and basic network-related issues.
- Perform new joiner IT deployment, including setting up laptops/desktops, user accounts, software, peripherals, and other IT equipment.
- Troubleshoot and resolve Windows OS and operating system-level issues, including system errors, software installation, configuration, and performance issues. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide Level 1 onsite IT support to end users for hardware, software, and basic network-related issues.
- Perform new joiner IT deployment, including setting up laptops/desktops, user accounts, software, peripherals, and other IT equipment.
- Troubleshoot and resolve Windows OS and operating system-level issues, including system errors, software installation, configuration, and performance issues. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide Level 1 onsite IT support to end users for hardware, software, and basic network-related issues.
- Perform new joiner IT deployment, including setting up laptops/desktops, user accounts, software, peripherals, and other IT equipment.
- Troubleshoot and resolve Windows OS and operating system-level issues, including system errors, software installation, configuration, and performance issues. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide Level 1 onsite IT support to end users for hardware, software, and basic network-related issues.
- Perform new joiner IT deployment, including setting up laptops/desktops, user accounts, software, peripherals, and other IT equipment.
- Troubleshoot and resolve Windows OS and operating system-level issues, including system errors, software installation, configuration, and performance issues. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide Level 1 onsite IT support to end users for hardware, software, and basic network-related issues.
- Perform new joiner IT deployment, including setting up laptops/desktops, user accounts, software, peripherals, and other IT equipment.
- Troubleshoot and resolve Windows OS and operating system-level issues, including system errors, software installation, configuration, and performance issues. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide Level 1 onsite IT support to end users for hardware, software, and basic network-related issues.
- Perform new joiner IT deployment, including setting up laptops/desktops, user accounts, software, peripherals, and other IT equipment.
- Troubleshoot and resolve Windows OS and operating system-level issues, including system errors, software installation, configuration, and performance issues. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR4,000 - MYR6,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer enquiries in a professional, accurate, and timely manner across multiple (online & chat) communication channels.
- Engage with both potential and existing customers to promote services and enhance customer retention.
- Monitor customer activity levels, gather feedback, and provide insights to improve engagement strategies and overall customer experience. ...
Posted
14 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Troubleshoot and resolve technical issues related to accounting software and hardware
- Provide support to end-users by phone, email, or in person
- Train end-users on the proper use of accounting software and resolve issues related to data entry and processing ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Troubleshoot and resolve technical issues related to accounting software and hardware
- Provide support to end-users by phone, email, or in person
- Train end-users on the proper use of accounting software and resolve issues related to data entry and processing ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- • Provide professional helpdesk support to corporate clients, ensuring a high standard of customer service.
- • Respond promptly to customer inquiries and technical issues received via Email, WhatsApp, and phone calls.
- • Log and manage support tickets accurately in the ticketing system, ensuring all complaints or requests are documented properly across different communication channels. ...
Be an early applicant!
Posted
3 months ago
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- • Provide professional helpdesk support to corporate clients, ensuring a high standard of customer service.
- • Respond promptly to customer inquiries and technical issues received via Email, WhatsApp, and phone calls.
- • Log and manage support tickets accurately in the ticketing system, ensuring all complaints or requests are documented properly across different communication channels. ...
Posted
3 months ago