Prepare coffee and other beverages according to company recipes and quality standards, ensuring consistency in taste, presentation, and serving standards at all times.
Greet customers warmly, take orders accurately, recommend menu items, handle cashier duties, process payments, and provide friendly, fast, and efficient service.
Maintain cleanliness of the coffee bar, coffee machines, equipment, dining area, tables, and workstations while following hygiene, safety, and food handling standards.
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Races/Sports Support: Understand and apply the concepts of races and sports to timing operations, while analyzing and managing race scenarios to ensure seamless execution.
Technical Expertise: Set up and maintain timing hardware and software, provide infrastructure support with basic networking and system troubleshooting, and handle and analyze data efficiently using SQL fundamentals.
Customer and Case Management: Utilize case management software to address customer inquiries and technical issues, provide exceptional customer service by resolving issues promptly and delighting customers with proactive support, and communicate effectively with clients to ensure understanding and satisfaction.
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