Prepare coffee and other beverages according to company recipes and quality standards, ensuring consistency in taste, presentation, and serving standards at all times.
Greet customers warmly, take orders accurately, recommend menu items, handle cashier duties, process payments, and provide friendly, fast, and efficient service.
Maintain cleanliness of the coffee bar, coffee machines, equipment, dining area, tables, and workstations while following hygiene, safety, and food handling standards.
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Prepare and review detailed cost estimates, tender documents, and Bills of Quantities (BQ) for construction projects.
Administer construction contracts in accordance with contract terms and conditions, ensuring compliance with company procedures and statutory requirements.
Prepare, evaluate, and negotiate progress claims, variation orders, and final accounts with clients, consultants, and subcontractors.
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Prepare coffee and other beverages according to company recipes and quality standards, ensuring consistency in taste, presentation, and serving standards at all times.
Greet customers warmly, take orders accurately, recommend menu items, handle cashier duties, process payments, and provide friendly, fast, and efficient service.
Maintain cleanliness of the coffee bar, coffee machines, equipment, dining area, tables, and workstations while following hygiene, safety, and food handling standards.
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Shape the product roadmap: Translate business goals, operational challenges and client feedback into clear product priorities, requirements, user stories and functional specifications.
Own product knowledge and improvement: Develop a deep understanding of the platform technology ecosystem and identify opportunities to improve usability, efficiency and scalability.
Connect business needs with technology: Work closely with developers throughout the development lifecycle, clarify requirements, coordinate UAT and ensure completed features solve the intended business and user problems.
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Races/Sports Support: Understand and apply the concepts of races and sports to timing operations, while analyzing and managing race scenarios to ensure seamless execution.
Technical Expertise: Set up and maintain timing hardware and software, provide infrastructure support with basic networking and system troubleshooting, and handle and analyze data efficiently using SQL fundamentals.
Customer and Case Management: Utilize case management software to address customer inquiries and technical issues, provide exceptional customer service by resolving issues promptly and delighting customers with proactive support, and communicate effectively with clients to ensure understanding and satisfaction.
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Drive participant acquisition and registration growth: Plan and execute performance marketing campaigns across Meta, Google, TikTok and other relevant channels to increase event registrations efficiently.
Improve campaign and conversion performance: Use A/B testing, retargeting, audience segmentation and funnel insights to improve conversion rates, cost per registration and overall return on advertising spend.
Lead digital marketing for selected events: Work with event organisers to understand registration targets, build campaign plans, monitor performance and recommend actions to improve participation from launch through event day.
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Menjalankan Tugas Penyelenggaraan Terancang restoran seperti yang ditetapkan.Memeriksa peralatan dan sistem pengendalian dan betulkan jika perluMemastikan operasi mekanikal, piawaian dan kawalan dikekalkan pada kualiti yang tinggi.Melakukan penyelenggaraan pencegahan setiap masa/jadual yang telah ditetapkan. Melakukan pembersihan peralatan dapur secara harian, mingguan dan bulanan.Mematuhi garis panduan dan prosedur keselamatan syarikat.Memastikan pembaikan dan melaksanakan penyelenggaraan pencegahan mengikut piawaian yang ditetapkan.Berkebolehan menggunakan alatan tangan seperti pemutar skru, pemotong dan sebagainya dengan berkesan.Dapat melaporkan kerosakan dan susulan kerja.Lakukan penyelenggaraan sistem penyejukan (pembersihan kondenser, tukar penapis dan lain-lain)Mengekalkan kos Maintenance & Repair yang rendah di restoran dan memastikan semua peralatan berfungsi setiap masa.
RINGKASAN JAWATAN:
Jawatan ini menyokong operasi keseluruhan dengan menyelenggara, menyelesaikan masalah, membuat susulan pembaikan dan mengoptimumkan semua kemudahan pada peralatan dapur tetapi tidak terhad kepada paip, prosedur keselamatan dan sistem perlindungan dengan cara yang selamat dan teratur.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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