Onboarding & Induction: Lead the culinary onboarding process for new hires (such as Chefs de Partie, Commis, and Pastry staff), guiding them through the company culture, kitchen safety, and basic skills.
Recipe & Technique Training: Train kitchen staff on core menu recipes, specific cooking techniques, food prep rules (mise en place), and strict portion control.
SOP Instruction: Teach and enforce corporate operational standards, including food hygiene regulations (HACCP/Halal guidelines), kitchen waste management, and equipment operations.
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Lead the delivery of all FM services (helpdesk, reception, cleaning, pest control, indoor plants, mailroom, stationery, pantry, general maintenance, MAC and events).
Act as single point of contact to stakeholders (REFS, HSE, Legal, Finance, Business) for all FM matters, audits and inspections.
Manage FM budget, forecasts and cost control, review and approve FM-related quotations and invoices.
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To provide appropriate financial solutions to our Premier Banking customers and expand the Premier Franchise by acquiring new Premier Banking customers via various marketing initiatives.
To plan, organize, participate and execute event and sales activities inline with the Premier Banking business direction and related sales initiatives.
To provide excellent customer experience to our Premier Banking customers at all touch points via 3 distinctive service elements ie cared for, excellent and enhanced value.
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Prepare & serve beverages in accordance with Luckin Coffee's recipes, standards and presentation guidelines.
Uphold strict hygiene and cleanliness standards throughout the store, ensuring all areas, tools, and equipment are sanitised and well-maintained at all times.
Provide friendly and professional customer assistance, addressing any issues calmly and courteously.
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