Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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If you are looking to excel and make a difference, take a closer look at us…
Key Responsibilities and Accountabilities
Functional (Job Responsibilities)• Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.• Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.• Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.• Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.• Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).Organizational (Organizational Responsibilities)• Building and maintaining close relationships with relevant stakeholders and supporting internal functions.• Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance, and regulatory guidelines.• Perform other responsibilities or projects assigned under the Group or Bank’s initiatives.Jobholder RequirementsEducation/Qualification• Minimum a Bachelor’s Degree or its equivalent in Finance, Banking, Business Management, or a relevant field.• Required certifications: PCE (Life/General), CEILLI, and FIMM/IPPC (Unit Trust/Banca) as applicable to the license requirements.
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If you are looking to excel and make a difference, take a closer look at us…
Key Responsibilities and AccountabilitiesFunctional (Job Responsibilities)
• Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.• Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.• Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.• Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.• Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).Organizational (Organizational Responsibilities)
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Evaluating and approving of credit within discretionary powers and within SLA;
Exercising general oversight over banks’ credit policies (local and overseas), procedures and controls extending to all of its credit risks including those arising (without limitation) from corporate banking, treasury, credit cards, personal banking, trade finance, securities processing and financial institutions;
Managing credit risks to ensure minimal deterioration of credit to impaired High risk and IL;
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Generate, maintain, and enhance business dashboards and reports to monitor business performance / sales management (including RM performance scorecards), and customer/product profitability.
Generate ad-hoc MIS and analysis requests to support business propositions, product performance, application tracking, and strategic decisions.
Translate data requirements into actionable tracking metrics, analytics, and reports for stakeholders.
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Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently.
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Implements the Bank's Compliance frameworks, reviews, and updates policies and procedures to ensure they comply with legal and regulatory requirements.
Acts as the single point of contact for all compliance matters related to GO, in consultation with Group Compliance.
Drives and facilitates compliance awareness initiatives to build a strong compliance culture across GO.
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Develop and refine the overall product strategy and vision for specific products or features, ensuring alignment with the value center's objectives and the bank's broader strategic goals and market trends.
Prioritize product features and initiatives based on a profound understanding of user needs, market opportunities, the competitive landscape, and business goals.
Eager to leverage product expertise across various offerings, not limited to assigned products.
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Drive Impact and Influence through Networking and Strategic Planning
You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to Bank customers, prospects and business partners.
Your Strategic Planning Skills will create new business opportunities and help to implement tactical sales and marketing strategies, as well as set your team’s direction and goals in order to source for new avenues for business growth.
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Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently.
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Analyze corporate website and mobile asset performance to identify gaps in the digital conversion funnel. Turn raw data into actionable revenue opportunities by recommending specific site-side optimizations to the marketing team.
Produce marketing KPI dashboards that track on-site user journeys campaign effectiveness and content ROI. Provide deep-dive analysis on customer acquisition costs and lifetime value to ensure investments in corporate website properties are driving profitable growth.
Analyse patterns of user behaviors within the corporate website to support the Marketing Digital Team in creating personalized experiences. Use data to troubleshoot UI/UX friction points, increase page engagement, and convert website leads into paying customers.
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Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently.
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Support ongoing reviews on customer profiles and perform updates on critical mandatory information to allow the assessment of Customer Risk Rating.
Liaise with branches and various departments to ensure compliance to the relevant internal policies and requirements on data hygiene and normalizing efforts.
Performing review on new/existing customer profile maintenance to provide checker / approvals.
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Implement products strategy and business plans to achieve Unit Trust financial targets.
Due diligence and product evaluation for unit trust on-boarding process and manage relationship with UTMCs to secure quality products, in compliance to regulatory requirement and internal guidelines.
Architect the Future of Credit Intelligence: Lead the end-to-end re-engineering of the Bank’s predictive engine, deploying sophisticated multi-dimensional and AI-driven models that move beyond traditional risk management into the realm of strategic business optimization.
Drive Multi-Billion Dollar Strategy: Act as a high-level consultant to Business Unit leaders, translating complex algorithmic outputs into actionable commercial strategies that directly capture new market opportunities and fuel the Bank's growth momentum.
Innovation Without Boundaries: Mastermind the transition from legacy frameworks to cutting-edge Decision Science, utilizing AI to solve real-world financial challenges and creating intellectual legacy within a forward-thinking banking ecosystem.
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Utilize SQL, SAS, R, Python, and other analytical tools to design analyses and measure key metrics.
Use data mining techniques and programming skills to build analytics models to identify business opportunities and improve predictive ability.
Support product teams to identify acquisition and sales growth opportunities and develop strategies to increase sales, profitability, customer retention, and cross-sell through marketing campaigns & analytics.
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Drive Impact and Influence through Networking and Strategic Planning
You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to Bank customers, prospects and business partners.
Your Strategic Planning Skills will create new business opportunities and help to implement tactical sales and marketing strategies, as well as set your team’s direction and goals in order to source for new avenues for business growth.
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Support ongoing reviews on customer profiles and perform updates on critical mandatory information to allow the assessment of Customer Risk Rating.
Liaise with branches and various departments to ensure compliance to the relevant internal policies and requirements on data hygiene and normalizing efforts.
Performing review on new/existing customer profile maintenance to provide checker / approvals.
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Benefit from a strong culture of collaboration by learning from leaders and subject matter experts to drive change and impact in banking;
Opportunity to fast track your career in Wealth Management.
Solicit customers for Deposits, Insurance and Investment Products within BNMs Responsible Lending Guidelines and other products as and when required by the Management;
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