Support Contract Owners in the risk management process, collaborate with relevant Risk Subject Matter Experts (SMEs) to obtain necessary clearances for vendor engagements, and manage the submission process through the Third-Party Management (TPM) system.
Support vendor onboarding, due diligence, and qualification processes.
Collaborate with legal, sourcing, finance, operational teams, suppliers along the processes.
...
Process customer and internal requests promptly within SLA while adhering to approved SOPs, maintaining quality standards, and delivering accurate, timely, customer-focused service.
Manage and follow up on pending cases to ensure timely closure, escalating issues when needed and maintaining proper follow-up of all case progress.
Maintain high accuracy in all transactions while ensuring compliance with company policies and regulatory requirements and actively participating in quality checks to implement feedback.
...
Company Description Pan Asia Software Solutions is a technology services firm that provides IT consulting, software development, and infrastructure support to clients across diverse industries. The company focuses on delivering robust, scalable solutions that help organizations optimize their technology operations and improve business performance. Pan Asia Software Solutions values technical excellence, collaboration, and continuous learning, offering opportunities to work with modern tools and complex enterprise environments. Team members are encouraged to contribute ideas, take ownership of their work, and grow their skills through challenging projects and client engagements.
Role Description The Mainframe Server Network Engineer will be responsible for managing, monitoring, and optimizing mainframe network and server environments in an on-site setting in Cyberjaya. This contract role involves configuring and maintaining network infrastructure, ensuring stable connectivity between mainframe systems and associated servers, and performing routine health checks and performance tuning. The engineer will diagnose and resolve network issues, implement security controls and policies, and support network changes and upgrades with minimal disruption to operations. Daily tasks include collaborating with infrastructure, security, and application teams, documenting configurations and procedures, and adhering to established standards and compliance requirements. The role also requires proactive capacity planning, incident response, and participation in on-call or after-hours support as needed.
System programming functions in the configuration, support and tuning of MVS or Z/OS Operating System, and system products such as, CICS, DB, Scheduling & Software Application management tools.
...
Identify, approach, and develop new business opportunities by promoting Siakap Keli’s digital media solutions, advertising packages, and content-driven services.
Build and maintain strong relationships with clients through effective account management and client servicing (pre-sales, during campaigns, and post-campaign).
Conduct market research to identify potential clients, industry trends, and opportunities to grow business revenue.
...
Patient Reception: Greet patients warmly, verify personal and insurance information, and assist with the check-in process. Ensure all necessary forms are completed and filed.
Appointment Scheduling: Schedule, confirm, and reschedule patient appointments as necessary. Handle patient inquiries and provide information about clinic services and hours.
Support Clinical Staff: Assist doctor with patient preparation, including taking vital signs, preparing exam rooms, and assisting with minor procedures.
...
Handles customer enquiries and complaints regarding all activities in insurance policy operation process such as Underwriting, Policy Owner Service, and Claims (PA approval, case assessment, appointment booking).
Deliver world-class customer service, while responding to customer’s inquiries and concerns via calls, email or live chat for the Hong Kong market.
Reports problems, potential crisis and complaint to supervisor for service improvement.
...