Responsible for the day-to-day sales support and customer service activities for assigned accounts.
Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.
Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.
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Perform assembly and testing of instruments and service parts, ensuring compliance with production standards and specifications.
Troubleshoot and evaluate testing fall-out instruments and parts, adhering to engineering requirements. Monitor and control manufacturing processes to ensure product quality meets specified work instructions.
Assist in the collection and compilation of quality data for filing and engineering studies.
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Oversee ROV electrical system operations, including pre- and post-dive checks, fault reporting, system logs and testing. Ensure effective communication between the vessel, workshop and operations office.
Plan and implement preventive, corrective and condition-based maintenance for ROV electrical systems. Diagnose and resolve faults in power, control systems, sensors and subsea equipment.
Supervise electrical preparation, testing and inspection during the mobilization and demobilization of ROV systems. Ensure all equipment is fully operational before offshore deployment.
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Working under supervision of Site Manager, assist in supervising daily operations on construction sites and to ensure the completion of tasks within the time frame.
To co-ordinate and report periodically to the Site Manager on the project status and progress.
To ensure compliance with all the appropriate safety requirements and quality standards.
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Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Participate in daily meetings with the team and manufacturing colleagues to resolve support issues related to build plans
Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
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Perform assembly and testing of instruments and service parts, ensuring compliance with production standards and specifications.
Troubleshoot and evaluate testing fall-out instruments and parts, adhering to engineering requirements. Monitor and control manufacturing processes to ensure product quality meets specified work instructions.
Assist in the collection and compilation of quality data for filing and engineering studies.
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Organize and set up employee services to achieve high staff morale.
Assist Line Managers on ad-hoc human resource problems as required.
Ensure that the Company’s staffing requirements are met in a timely manner to ensure full operational capabilities are realized and legislative or regulatory requirements are satisfied. Keep track of all personnel requisition that is being raised for positions required. Responsible for all job advertisements (internal/external) as well as provide suggestions and recommendations on ways to promote better advertising.
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We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Candidates should possess effective Communication skills to collaborate with project teams, vendors, and customers, and to prepare clear technical reports and documentation.
Candidates should possess Project Management abilities to plan site activities, manage timelines and resources, and ensure project deliverables meet quality and safety standards.
Relevant qualifications such as a diploma or degree in Electrical Engineering, Electronic Engineering, Mechatronics, or related field.
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