The role is a customer facing role managing our highest value customers where professionalism, customer focus and a broad understanding of the fundamentals of financial planning are critical to the success of the business.
The role holder has a responsibility to acquire, cross sell and retain a portfolio of Premier customers, working with the broader branch and direct teams to ensure achievement of the business performance measures and plan (as defined by IWPB).
Active management of a portfolio of Premier customers, completing full reviews to establish and address their immediate and future financial requirements.
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Merancang dan menghasilkan kandungan video & foto untuk media sosial (Instagram, TikTok, Facebook).
Menjadi host untuk sesi live streaming (Facebook Live, TikTok Live, Shopee Live) – memperkenalkan produk, berinteraksi dengan penonton & menjana jualan.
Menyediakan skrip, idea dan konsep kreatif bagi kandungan harian atau mingguan.
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Shipment Coordination: Track and monitor inbound ocean, air, or land freight from origin to final destination.
Documentation Management: Review, verify, and process critical import paperwork, including Bills of Lading, Commercial Invoices, and Packing Lists.
Customs Compliance: Ensure all shipments comply with local customs regulations, tariff classifications (HS codes), and government agency requirements.
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Shipment Coordination: Track and monitor inbound ocean, air, or land freight from origin to final destination.
Documentation Management: Review, verify, and process critical import paperwork, including Bills of Lading, Commercial Invoices, and Packing Lists.
Customs Compliance: Ensure all shipments comply with local customs regulations, tariff classifications (HS codes), and government agency requirements.
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Fairfield by Marriott Kota Kinabalu is a newly built, 12 storey standalone hotel featuring 281 guest rooms. Strategically located on Sutera avenue in Kota Kinabalu, Sabah, the property offers excellent accessibility via Jalan coast road, just a 15 min drive from Kota Kinabalu International Airport. The hotel is surrounded by key demand generators such as Imago mall, Jesselton mall and the Sabah International Convention Centre, making it well positioned to serve both business and leisure travellers. Facilities will include a breakfast room, meeting room, swimming pool, exercise room and 24/7 retail counter integrated with the front desk.
Fairfield by Marriott Kota Kinabalu is a newly built, 12 storey standalone hotel featuring 281 guest rooms. Strategically located on Sutera avenue in Kota Kinabalu, Sabah, the property offers excellent accessibility via Jalan coast road, just a 15 min drive from Kota Kinabalu International Airport. The hotel is surrounded by key demand generators such as Imago mall, Jesselton mall and the Sabah International Convention Centre, making it well positioned to serve both business and leisure travellers. Facilities will include a breakfast room, meeting room, swimming pool, exercise room and 24/7 retail counter integrated with the front desk.
Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Fairfield by Marriott Kota Kinabalu is a newly built, 12 storey standalone hotel featuring 281 guest rooms. Strategically located on Sutera avenue in Kota Kinabalu, Sabah, the property offers excellent accessibility via Jalan coast road, just a 15 min drive from Kota Kinabalu International Airport. The hotel is surrounded by key demand generators such as Imago mall, Jesselton mall and the Sabah International Convention Centre, making it well positioned to serve both business and leisure travellers. Facilities will include a breakfast room, meeting room, swimming pool, exercise room and 24/7 retail counter integrated with the front desk.
High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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Strategic Market Positioning & Revenue Growth: Formulate a 3–5 year growth strategy for Sabah, targeting high-margin brownfield and greenfield projects. Lead the technical specification "lock-in" of core rotating equipment (API 610/685) during FEED phases.
Stakeholder Orchestration: Act as the lead corporate representative to SMJ Energy, SOGSC, and PETRONAS, ensuring our JV is positioned as a Preferred Technical Partner.
Commercial Excellence: Oversee the end-to-end lifecycle of high-complexity tenders and identify "below-the-radar" opportunities within the PSC community.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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Drive integrated campaigns and consumer activations across multiple touchpoints including digital, in-store, and on-ground to maximize brand visibility and conversion.
Support the development of ATL/BTL materials: key visuals, POSM, social media content briefs.
Conduct briefing and coordination with creative agencies and production vendors.
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