Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.
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To monitor inbound and outbound documents available for flights before departure and upon arrival.
To assist warehouse inspections on reported cases of mishandling, pilferage, delivery of damage shipment and process reports for recovery.
To ensure smooth and orderly delivery of cargo, Airways Bills (AWB) confirmation, complete Customs documentation, shipping order (DO) and release authority before release to consignee.
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Responsible for the ASB Team's ASB Sales Performance/Target, growing the ASB Portfolio and cross sell other products e.g. Credit Card
Lead and coach a team of ASM/SC ASB (6 HC) for sales activities and campaigns
Identify and develop business strategies and tie-up/collaboration within RHB Group and established corporations/statutory bodies for ASB and credit cards promotion activities
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Act as the primary relationship point for clients, understanding their financial objectives and aligning appropriate investment, wealth, and financing solutions that drive sustainable revenue growth and deepen client wallet share.
Promote and cross-sell the Bank and Affin Group’s full product suite, including equities, derivatives, structured products, funds, bonds, portfolio financing, approved digital solutions, cards, deposits, and loans, with the objective of increasing product penetration and overall client lifetime value.
Encourage and drive the adoption of the Bank’s standard online and offline platforms to ensure consistent, efficient, and scalable client service while supporting scalable revenue generation.
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Manages, acquires, grows and deepens High Net Worth customers’ relationships through effective relationship management.
Provides total financial solutions to High Net Worth customers.
Conducts financial analysis and recommends strategies to achieve their financial goals by maximizing and protecting their wealth through a range of the bank’s investment and insurance products.
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To be abreast with all STMKB’s Advisory Takaful Products and promote them to Affin customers. To perform sales and business activities.
Drives personal Advisory Takaful production and formulate action plans to achieve personal production target.
Builds and fosters long term and profitable relationship with customers and potential customers by providing excellent and professional customer service.
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Responsible for the overall sales activities of acquiring new customers and retaining existing assigned high-value non-borrowing & borrowing business customers by:
Achieving the assigned deposit growth and fee-based income target