Lead the development, governance, and continuous enhancement of Backend competency and capability frameworks within the Industrial Engineering (IE) organization.
Collaborate closely with Operations, Engineering, Quality, Human Resources, Learning & Development (L&D), and other functional academies to establish competency standards, proficiency models, assessment methodologies, and workforce development strategies.
Define and implement competency frameworks to ensure organizational capabilities evolve in alignment with business objectives, technological advancements, operational excellence initiatives, and future workforce requirements.
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Responsible for the capacity ramp-up of dedicated modules in the Melaka plant to meet the company’s Demand-to-Revenue (DtR) targets and support division revenue growth.
Close collaboration with OP, FIN, QM, and IE teams to ensure delivery stability, commitment, and balancing, while meeting the company’s KPIs.
Close collaboration with multiple sites to ensure effective and efficient WIP flow management within and across sites (SIN/BAT/BKK/OSAT).
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Accountable for overall module resource planning across the entire value chain (from Assembly to Test) to support sustainable and profitable module growth while achieving the company's revenue targets
Accountable for module VRFC, TCR, LTCR, and PlanPro activities, ensuring timely completion to support mid- and long-term sustainable and profitable module growth. Also responsible for ensuring that module strategies are properly considered and incorporated into planning
Accountable and responsible for module capacity planning (Production Program) to meet weekly delivery commitments, ensuring fulfillment of division demand and achievement of revenue targets
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Own and lead Risk Interaction Assessment and Mitigation work packages, ensuring the effective identification, evaluation, and management of integration-related risks.
Drive the integration of unit processes, including Bill of Materials (BOM) and process integration within the package platform, encompassing risk assessments, process interaction studies, and process flow development.
Serve as the primary technical interface for Front-End (FE) teams on FE/BE interaction and integration topics, ensuring effective cross-functional collaboration.
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Develop and define comprehensive maintenance programs to ensure all equipment, including metrology equipment, is safe to operate, highly available, reliable, and capable of delivering the required quality performance.
Lead the Die Bond and Oven maintenance teams, including maintenance technicians, to execute unscheduled maintenance activities in a timely and comprehensive manner.
Manage Die Bond and Oven maintenance costs to sustain equipment at optimal performance levels.
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Responsible for driving optimization and continuous improvement of water services and wastewater treatment systems to enhance productivity, reliability, operational stability, and environmental sustainability
Ensure zero legal and corporate non-compliance related to water services and wastewater treatment systems. Maintain strong working relationships with local authorities such as the Department of Environment (DOE), Syarikat Air Melaka Berhad (SAMB), and other relevant agencies
Develop and implement effective capacity monitoring and planning processes to ensure timely fulfillment of water service and wastewater treatment demands through tools such as Tableau, SAP, and other relevant systems
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Own and manage the end-to-end operational workflow across all channels, from order placement to fulfilment and delivery. Ensure that systems, processes, and people are aligned to keep operations running smoothly.
Take ownership of escalated operational issues from Customer Service, B2B, Retail, and E-commerce. Manage and follow up on cases until fully resolved, including wrong/missing items, packing errors, product defects, stock discrepancies, delivery problems, refunds, and payment issues.
Coordinate with Inventory, Production, Printing, Creative, Customer Service, E-commerce, and Accounts to resolve cross-department issues and maintain alignment.
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Kitchen Support Experts play an important role in support of several hotel functions. These associates may work across departments (e.g., kitchen, food and beverage, employee dining room) to support cleaning and basic kitchen preparation needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dishwashing machines, hand wash stations), or transporting dishware across the hotel, these associates do whatever it takes to get the job done.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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